Loved my experience - LPC Therapist SonderMind Employee Review

4.0
10 Jun 2025
Recommend
CEO approval
Business outlook

Pros

-Provide referrals -Handle all billing -Privide HIPPA compliant video platform -Handle credentialing with insurance -Offer CEs -Easy note taking and submission process -Easy onboarding and support -Competitive pay

Cons

-The referrals decrease the longer you are with the app -Some crashing of their video platform recently -They used to be easy to contact and work with, now you can only contact via email and the most recent email I sent notified me that their response may take 8 business days. 8! this is so frustrating because my inquiries are usually more time sensitive or cause disruptions for client services. -Only 50% of my email inquiries have been answered in the last two months

Explore other reviews about SonderMind

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

SonderMind has been one of the best work environments I have experienced in my 23-year career. The company genuinely cares about employee well-being, ensures employees are recognized for their contributions, and fosters a culture of respect among colleagues—something I have never experienced to this degree in any prior workplace.

Cons

I genuinely cannot identify any cons of working at SonderMind.

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SonderMind Response
2mo
Hi, thanks for sharing your experience! We’re glad to hear SonderMind has been a great place for you, and we’ll keep working to make it even better.
5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I have had an amazing experience working at SonderMind. The company genuinely values its employees and fosters a strong sense of teamwork and collaboration. Leadership consistently demonstrates that employee voices matter by actively listening to feedback and quickly implementing meaningful changes. It creates an environment where team members feel respected, supported, and empowered to do their best work. One of the most impactful aspects of working at SonderMind is the intentional investment in leadership and team connection. Bringing leaders together annually strengthens collaboration, builds camaraderie, and reinforces a unified mission. Throughout my professional career, this has been my best overall work experience, and it is clear that SonderMind prioritizes both employee well-being and organizational growth.

Cons

While my overall experience at SonderMind has been very positive, the company is growing and evolving quickly, which can sometimes mean processes and workflows change frequently. This requires employees to remain flexible and adaptable as new systems and structures are implemented. Additionally, because the organization is highly mission-driven and fast-paced, workloads can occasionally feel demanding during periods of growth or transition. However, leadership is typically receptive to feedback and works to address challenges as they arise.

avatar
SonderMind Response
2mo
Hi, thanks for sharing your experience! We’re glad to hear SonderMind has been a great place for you, and we’ll keep working to make it even better.
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