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There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

See Most Recent

"Setting by a window seat"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Agent in Birmingham, AL (US)
Current Employee - Customer Service Agent in Birmingham, AL (US)
Recommends
Approves of CEO

Pros

The customers, people I work with, the benefits

Cons

When a customer is it happy

Advice to Management

Inter act with the customers an employees

Other Employee Reviews for Southwest Airlines

  1. "Interesting and am embracing it"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative
    Current Employee - Customer Care Representative
    Recommends
    Approves of CEO

    Pros

    Free unlimited flights for you and your immediate family...one 3 day weekend each month. Shift bids given each month. Many, many tenured reps there exceeding 15 and 16 years (good sign)

    Cons

    Lower entry rate of pay, no desks assignment...you may change your desk everyday..altho that would be nice for some reps probably...but you can't be assured you won't find someone sitting in the desk you sat at the day before and wanted to sit there again. Not likely to get a weekend off as a new hire

    Advice to Management

    Keep making employees feel like family.


  2. Helpful (1)

    "A thrilling opportunity!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent in Dulles, VA (US)
    Current Employee - Ramp Agent in Dulles, VA (US)
    Recommends
    Approves of CEO

    Pros

    The best reason bar none to work for this company is the people! One LUV is not just a feeling, everyone seems to embrace it. It's just one gigantic family. While the starting pay may not be the greatest, there is ample room to grow and the pay steps further along up the line are a nice incentive to put in the time.

    Cons

    As stated above, the starting rate for most entry level positions is rather low. Also, the sometimes hectic rotating schedule could be a turn off for those seeking a steady, regular hours type position. In my opinion, that is the nature of the industry, not necessarily a con against the company. YMMV

    Advice to Management

    Continue to lead the company with your unique blend of innovation, fun-loving attitude, and thr warrior spirit that got us this far.


There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

See Most Recent

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