Fine if you don't want to jump into other departments/grow - Patient Access Specialist St. Luke's Health System Employee Review

Friendly, paid on time, nice coworkers

Pay not very high, could definitely be better

Large organization with a wide reach in the community

- Poor Leadership - You are required to use PTO for all federally recognized holidays, which can drain your balance faster than expected. - Compensation has not kept up with the rising cost of living in the Treasure Valley, especially in non‑clinical roles. - Maternity leave is limited compared to other healthcare systems, and many employees end up using PTO or unpaid time to bridge the gap. - Large‑system bureaucracy slows down decision‑making, and simple processes are made overly complicated. - Communication between leadership and frontline/non‑clinical staff can feel disconnected, with priorities not always matching day‑to‑day realities. - Workload can be heavy, especially during staffing shortages, and burnout is a common