Not enjoyable - Outside Sales Representative Stericycle Employee Review

2.0
20 May 2025
Recommend
CEO approval
Business outlook

Pros

Not stuck in office every day. Decent pay structure.

Cons

- Lofty KPIs/Quotas (100 dials, 100 door knocks, 18 Opportunities, 15 new in-person meetings, 6 follow-up meetings, 8 quotes sent, 4 deals sold for $5,200 every week) - Judged on quota weekly and KPIs daily. - Bad customer service. - Bad system data. - Tenured employees complained so I felt it wouldn't get better. - Felt like I was being told to lie about cancellation policy. - Was in the process of being bought out by WM. - Could only sell a recurring shredding service to smaller companies. (No purge jobs, or large corporations, or hospitals.) - I didn't believe in the service. - Shredding documents is not legally required like the medical side of the business was. - We were told to sell subscription monthly billing which always had problems and no one wanted. - Required more than 40 hours per week to actually do correctly. - Micromanager/Naggy - Pointless 7:30am meetings every Monday, Wednesday, and Friday. - Reps were just squeezed dry, not actually cared about. - Hard to be collaborative because everyone was so busy with all of the work they had to do. - Insane coworker who made me pick him up from his house one day because he crashed his car the night before while drunk and on pills. - Manager allegedly having relations with one of their employees.

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Stericycle Response
1y
Thank you for taking time to provide feedback. We are sorry you have not had a great experience at Stericycle. We would like to hear more about your experience and how we can improve. If you have any additional feedback, please feel free to e mail us at talentacquisition-us@stericycle.com.

Explore other reviews about Stericycle

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork, engagement and collaboration

Cons

None that I can think of right now

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Stericycle Response
3mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
2.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

I worked alongside a team that was consistently supportive and always willing to make time to answer questions, which made a meaningful difference in my day-to-day experience. There was a real sense of collaboration, and having people who were approachable and dependable made it much easier to navigate a fast-paced, high-volume sales environment. It helped create a bit of stability and camaraderie even during more demanding or repetitive parts of the role. Overall, it was a company operating as a leader in the space, which added to the scale and pace of the experience

Cons

This was my experience working at Shred-it, which is a subsidiary of Stericycle.If you’ve ever wondered what zero autonomy feels like, this is your spot. The day was a nonstop loop of cold calls, cold walk-ins, and more cold calls, with a mandatory “smile and dial” every morning. On the Shred-it team selling waste bins, it often felt like creativity and independent thinking were… safely shredded. Management could be extremely hands-on to the point of micromanagement, with frequent check-ins and scripted role-play scenarios that rarely reflected real conversations in the field. Communication style could come across as condescending or patronizing at times, especially on team calls, which made for an uncomfortable environment when feedback felt more critical than constructive.

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Stericycle Response
1mo
We really appreciate you taking a moment to reflect and share your journey with us. I’m sorry things haven’t gone as smoothly as they should, but your feedback is valuable and helps us make the improvements needed to create a better, more supportive place for everyone.
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