Facade of a happy start-up - Anonymous employee TapMango Employee Review

We apprecite the review. As we always mention during our weekly coaching sessions, we want to hear all feedback face to face. Nothing is off limits. We regret that you never brought up any of this to us directly. We would like to clarify some of the claims made below. While your feedback is really appreciated, it is not all entirely accurate. Please feel free to contact us anytime if you would like to discuss our response (we mean it, we will listen!). 1. Commission structure has been identical during your 3 month tenure at TapMango. However, we are proud to say our updated compensation structure which we developed 6 months ago has increased the total payout to each Business Development representative. This included salary increases after achieving a certain number of sales, weekly, and monthly monetary bonuses, weekly team outings, as well as trips to Mexico for very attainable goals. 2. Regarding training, we are proud of our 2 week intensive training which involves our own training deck, over a dozen sales exercises which were developed in TapMango by our own team, lengthy training on our 5 most popular industries, training on our competitors, objection handling seminars and more. Yes- we find helpful (and usually funny) youtube videos to add variety- but saying there is minimal training is unfair to the 2 week session you were a part of. We also offer weekly coaching sessions, and they can be as often as everyday if you just ask for it. 3. We have never asked anyone to work overtime. We always remind representatives to schedule all work during work hours. 4. We will never disclose the reason of a termination of an employee to respect their privacy - and we do not announce their departure until all details are finalized. In addition, we are known for having one of the most tight-knit, friendly, and kind team that any startup could ask for. 5. We do have power hour at 10:30 and 3:30. The only requirement is to try your best and be present. To the original poster, or if anyone viewing this would like to clarify any details on our work practices, please give us a call, ask for a visit, or to speak to a representative. We want to be as straightforward as possible. Thank you!