1. "Excellent Company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Consultant 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at The Body Shop part-time

    Pros

    It's a really friendly atmosphere, the people are all lovely, most of the customers are too. The 50% discount is great and you also get a L'Oreal online staff shop plus lots of free products! There's also quite a few opportunities to progress and move around the company. I always felt the company was very genuine and honest, I am very proud when I tell customers about the ethics and the charity work they do.

    Cons

    Some of the training could be a little better. There's a LOT of targets, I think I was lucky because my manager was quite realistic and not too pushy but there is sometimes a lot of pressure to meet unachievable targets. Some of the sales pitch ideas are a little forced (eg. If a customer is looking at skincare they like you to approach that customer with the best selling skincare product and just start telling them about it, regardless as to whether they were looking at it or whether it's even for them). There's a lot of exceptions to offers and complicated technicalities which can be annoying too. In my store there was a little overtime but all the staff were keen for more work, which is a shame because it just wasn't in the budget. I've also had to work alone for the first hour and a half in the morning quite a lot which I don't really like.

    Continue reading
  1. "amazing brand"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Austin, TX
    Recommends
    Positive Outlook

    I have been working at The Body Shop full-time for more than 5 years

    Pros

    excellent growth platform/ work life balance

    Cons

    limited openings , constant change to structure

    Continue reading
  2. "Good product, same management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sale Associate 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at The Body Shop part-time for less than a year

    Pros

    Good product you feel good about selling. Good company message.

    Cons

    Management is just like any other retail store. My manager was great, but those above her lead to the same old problems with schedules, reduced hours and increased demand of employees.

Discover more reviews about The Body Shop.