The Body Shop - Excellent Company! | Glassdoor.co.uk
  1. "Excellent Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Consultant 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at The Body Shop part-time

    Pros

    It's a really friendly atmosphere, the people are all lovely, most of the customers are too. The 50% discount is great and you also get a L'Oreal online staff shop plus lots of free products! There's also quite a few opportunities to progress and move around the company. I always felt the company was very genuine and honest, I am very proud when I tell customers about the ethics and the charity work they do.

    Cons

    Some of the training could be a little better. There's a LOT of targets, I think I was lucky because my manager was quite realistic and not too pushy but there is sometimes a lot of pressure to meet unachievable targets. Some of the sales pitch ideas are a little forced (eg. If a customer is looking at skincare they like you to approach that customer with the best selling skincare product and just start telling them about...

    Show More

    Advice to Management

    Too many exceptions to offers! It's embarrassing to explain to customers that none of the things they want are in the '40% off everything' offer! A little less pressure with the targets and perhaps reevaluate whether they are realistic. Decide whether you want to be a premium brand or a high street brand, I feel like sometimes it's unclear. Update the in store training guides! Spend the extra money and cut out lone working.

    The Body Shop2016-08-23
  1. "no animal testing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Body Shop full-time for more than 3 years

    Pros

    values, work life balance, development opportunity, good products

    Cons

    location, brand image, no main cons

    The Body Shop2019-01-04
  2. "Good if you’re looking for temporary money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Consultant in Liverpool, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at The Body Shop part-time for more than 3 years

    Pros

    Flexible hours and good teams

    Cons

    Management is hit and miss - some are good some are bad Expect lot of you

    The Body Shop2019-07-05

Discover more reviews about The Body Shop.