The Body Shop - Customer service assistant | Glassdoor.co.uk
  1. "Customer service assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at The Body Shop part-time

    Pros

    Supportive environment with lots of training on an ongoing basis, and great perks (pieces of free makeup and discount on all products).

    Cons

    Having to follow the rigid processes of customer service sometimes felt a bit fake, because not all customers want the same level of service.

    The Body Shop2019-04-18
  1. "An absolutely wonderful, passion driven force to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Key Holder 
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at The Body Shop part-time for more than a year

    Pros

    Really great team, The Body Shop is a constant source of motivation for me to stand up for the things that I believe in without fear, and allowed me to be my full vibrant self!

    Cons

    The pay could be better, definitely, and the particular location I work at is super slow so there are a lot of times where I had to find creative ways to keep myself busy.

    Advice to Management

    I wish store managers were more present.

    The Body Shop2019-06-24
  2. "Enjoyable place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at The Body Shop full-time for more than 3 years

    Pros

    Amazing product! Excellent discount! Fun work environment! Great ethics and values!

    Cons

    No job security, no opportunity for growth, stores shutting down left and right, you also work alone most of the time because payroll is tight. Workload is not bad except for holiday when you’re given more gift sets then you know what to do with.

    The Body Shop2019-05-28

Discover more reviews about The Body Shop.