Pay - Enrollment Specialist The Cigna Group Employee Review

2.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Easy to request time off.

Cons

Metrics are unrealistic. Stop setting how many collection account I should have to touch per hour when one phone call take up to 2 hours max sometimes due to high hold times

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The Cigna Group Response
2mo
Thank you for sharing your experience. Our goal is to create an environment where our team members feel safe and supported, and your feedback will help us moving forward.

Explore other reviews about The Cigna Group

5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

They were really kind here

Cons

I don’t have any complaints

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The Cigna Group Response
4mo
Thank you for your feedback to help us improve. We appreciate your contribution as part of The Cigna Group!
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
1w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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