Employee Review

  1. 5.0
    Current Employee

    Great place to work and on an exciting journey

    8 Jun 2021 - Digital Customer Experience Director in Liverpool, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Extremely ambitious business with lots of friendly and talented people. Have been impressed with the culture and how we have created a fantastic collaborative working environment whilst also fully embracing hybrid working.

    Cons

    Our technology is still a challenge and can frustrate our colleagues whilst also slowing our progress, although we have plans to resolve this and make our technology a positive point of differentiation.

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  1. 4.0
    Former Employee, more than 3 years

    Good company

    4 Aug 2019 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good, caring reliable and rewarding company

    Cons

    Slow progression and not many roles to go to

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  2. 5.0
    Current Employee, more than 10 years

    Inspiring & Rewarding place to work - Proud to be part of

    8 Jun 2021 - Head of Retail Operations in Liverpool, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Clear strategy, ambitious, progressive, many great talented people & teamwork, supportive senior leadership team Really great people across the organisation - they really do care about the business and about each other Not afraid to try new things, culture of Do-Learn-Do Better Complex business which has many functions to work within & apply expertise; Tech & Data, Finance, Retail, Digital Marketing, People, Fulfillment & Logistics, Financial Services, Customer services etc

    Cons

    Operates in a very competitive market, and so demands are high in order to keep winning, however as is the support and job satisfaction when delivering positive outcomes - pace is fast, as is the pace of change & that's not for everyone Still some inefficient legacy systems to replace

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