employer cover photo
employer logo
employer logo

TouchPoint Support Services

Engaged employer

Love my job - Executive Chef TouchPoint Support Services Employee Review

5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Organized systems & structure. Fun programs and great benefits

Cons

Lack of creative freedom in certain aspects

Explore other reviews about TouchPoint Support Services

5.0
3 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great job and management. Along with the flexibility of the team

Cons

Pretty strict about uniforms and phones when you have your done time

avatar
TouchPoint Support Services Response
9mo
Thank you for taking the time to share your experience! We’re glad to hear you enjoyed the role, the team’s flexibility, and the support from management. We appreciate your feedback regarding uniforms and phone use, and we’ll keep this in mind as we continue to improve the work environment for our associates.
2.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

I liked (most of) my fellow coworkers

Cons

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

See reviews by: Helpful|Rating|Date|All