Employee Review

  1. 5.0
    Current Employee, more than 10 years

    Excellent Career Development

    Feb 5, 2021 - Management in Liverpool, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent career opportunities within a secure company who invest in training to ensure each team member can achieve their goals

    Cons

    Some workings days can be long however the benefits received will offset that

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    Trailfinders Response

    Thanks for taking the time to comment

  1. 4.0
    Current Employee, more than 1 year

    1 year 11 months

    Feb 20, 2020 - Senior Travel Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    As others have mentioned there are great travel perks, the highest pay within the industry for front line sales staff coupled with rapid pay rises for top performers. That and the free lunches! There are those who will complain about the hours but this is a sales based job and Trailfinders are completely upfront as to what is expected of their staff. If you want 9-5 Monday to Friday you will struggle to be happy here. Personally, having come from the world of events found the hours to be shorter and kinder! I have been very impressive by how accommodating the company has been towards medical appointments, particularly its willingness to sort time off at short notice, something I have been very grateful for. Management has taken an active and positive interest in me and has continued to coach me to be a better sales person. This has led to better payouts and overall a nearly 30% increase in my sales figures. In other words, in my case at least, I feel that they have definitely helped me to earn more money.

    Cons

    Trailfinders definitely has an employee retention issue. Among a number of long term employees there is a feeling of not being valued which inevitably leads to an exodus of talent. This is also coupled with a lack career progression if you are not inclined to move/commute to London. The companies policy of hiring internal is a great strength and weakness to the firm. It needs to outsource areas such as marketing/advertising to a third party. A large pay cut was enacted for new hires at a number of branches. I can only think this was done to fund the expansionist policy for new stores. It does however stifle movement of people within the firm. Given Trailfinders is also enjoying a very healthy level of profitability it seems harsh to cut wages in areas where living costs are only ever rising. Attitude to maternity cover needs drastic improvement, a very common complaint by Trailfinders female sales staff is the companies inflexibility when it comes to returning to work after maternity leave. This must be improved

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    5 people found this review helpful

    Trailfinders Response

    Thanks for your post and constructive feedback.

  2. 2.0
    Former Employee, more than 5 years

    Good company if you buy into it

    Feb 17, 2021 - Senior Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    nice play hard work ethos

    Cons

    the schedule can be tricky, the focus moved from quality of sales to quantity of sales

    3 people found this review helpful

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