Appalling culture - Marketing Executive Trainline Employee Review

1.0
28 Dec 2023
Recommend
CEO approval
Business outlook

Pros

There are no pros apart from some good people.

Cons

I worked for Trainline for just over a year before being ousted out of nowhere. As part of the growth team, there was very much a culture of the junior staff being overworked and under-appreciated whilst senior members (one in particular) were bullies who could not care less about the wellbeing of those working hard for them. My role was changed without my say so and I was pushed out for not excelling in a skill I had no experience in. During my time in my new dual role (of which I was never given more money) the below occurred: - My original manager left the business and wasn't replaced for 4 months. - My temporary line manager suddenly left the business. We were told my the head of the team that this was for health reasons, later to find he had been put on gardening leave for challenging senior ways of working. - Had one meeting with senior team leader - raised concerns - they were ignored. -Forced to come into the office 3 times a week - depite contracts saying we could come whenever. -I raise concerns with HR about my unhappiness and the way I am being treated - they're ignored. I raise concerns with HR about how this is affecting my mental health - this was used as a reason to get rid of me and no help was offered. Overall, I could not recommend this company less, its had detrimental effects on my mental health and has legitimately set me back at least 6 months in my career. There are some great people there, but as long as senior people only care about themselves, these people will continue to leave.

avatar
Trainline Response
2y
Thank you for taking the time to share your feedback about your experience at Trainline. We really value your insights and are truly sorry about the challenges you've encountered during your time here. We're committed to continuously improving our working environment so if you would like to share any more information with us, please email internal.communications@therainline.com. Many thanks, Tania - Employee Experience Director.

Explore other reviews about Trainline

5.0
3 Jan 2022
Recommend
CEO approval
Business outlook

Pros

the people are so great

Cons

was out of the way

3
4.0
11 May 2025
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Good communication, good employees and honest HR

Cons

Overhead Not pready for everyone all the time

See reviews by: Helpful|Rating|Date|All