Trouva - The negative side of start up culture | Glassdoor.co.uk
  1. Helpful (4)

    "The negative side of start up culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Trouva full-time

    Pros

    - you get money - you have a job

    Cons

    - micromanagement of employees - lots of employees are entitled and bratty - employees set up to fail probation - employees getting fired on a weekly basis for any made up reason - if you disagree with the founders you’re out - toxic fear-based culture counterproductive to work - lots of secrecy, lies and miscommunication between management & employees

    Advice to Management

    - get leadership training for anyone in a management position - stop hiring people with the intent to fire them in 3-4 months - restructure your hiring process and your people & culture team

    Trouva2019-05-05

Other Employee Reviews

  1. "Great place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Trouva full-time

    Pros

    Opportunity to work at a fast growing start up. The structure is really flat with the exec team and founders very accessible, friendly and approachable. Communication is generally quite good given the scale of change. If you want to try something new you can. Decision making is really quick with limited politics. You come up with an idea, ask to land it and you get a quick decision - most often a yes, try it! ...

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    Cons

    Being a start up things can change really quickly so you need to be comfortable knowing that what you’re working on today may not be a priority in a month’s time. There is a definite need to adapt quickly to change.

    Advice to Management

    Spend more time doing listening groups with different teams and people at all levels

    Trouva2019-06-11
  2. "Nice people but the company expects too much from temps"

    StarStarStarStarStar
    • Compensation and Benefits
    Former Employee - Temporary Customer Service Representative in London, England
    Doesn't Recommend

    I worked at Trouva for less than a year

    Pros

    Really friendly people, lots of work to do, nice offices, snacks

    Cons

    They expect a bit too much from their temporary staff (high targets for people who have only been working there for a short amount of time and considering the low hourly pay)

    Advice to Management

    Understand that temporary staff should not be under the same amount of pressure as permanent staff. Hire more permanent customer service employees.

    Trouva2019-07-02

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