Incapable Management Team, bad communication, not at all organised - Anonymous employee UKEC Employee Review

The company is Chinese orientated which was determined from the start. However, when they hired me in, the outlook was getting more diverse. But, the management was incapable of overseeing international side of the business because of the lack of experience, communication skills and knowledge. Moreover, they failed to admit it and refused to take on ideas and suggestions from international staff who have had experience in the field. When felt threaten by the staff's opinion about management style, they isolated and treated the staff in an indecent manner. Plus, most managers are incapable of sufficient communication with staff in English. The team structure is not organised. The workload is not organised and most enrolling cycles staff are expected to work overtime up until 8-9 pm at night with a ridiculous overtime policy stating they can only claim it within a month while cycles like these can last for 3 months and they have to work overtime not paid. The management is not representative of the international side of the business so it was neglected and left with incapable, inexperienced team leaders. Most international staff were hired mostly because of the language they speak or their nationality, not because they were suitable for the roles. However, they were expected to just bring students in without any actual training or support. There's no team work.