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      Forward thinking, terribly mismanaged - Quality Assurance Engineer VU.CITY Employee Review

      2.0
      5 Jul 2021
      Quality assurance engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong tech Innovative minds Forward thinking Great sales team Helpful development team Want to help the future planning of UK

      Cons

      Upper management could improve their ability and understanding of the tech they are handling Lack of proper direction in development Hiring process could be improved to facilitate nuanced tech Gatekeeping on management positions Salaries not competitive Expect to work longer hours fuelled by pizza "We are a family"

      avatar
      VU.CITY Response
      4y
      Thanks for the feedback. I am well aware that we had some issues in the first couple of years in operation, and as a startup I do feel we lacked direction and focus. However, I also feel that we have come so far since the early days and would hope that the work we continue to do to articulate and demonstrate the great potential of the company is now much more obvious since you left, with clearer direction and focus across the whole business. Sadly we haven't been fueling too many evenings with Pizza recently, but do hope we can return to hard working pizza evenings soon!!!!

      Explore other reviews about VU.CITY

      3.0
      27 Oct 2025
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team, flexible start up

      Cons

      Leadership is unqualified, commission was made impossible to reach, no career progression

      avatar
      VU.CITY Response
      7mo
      The best opportunities for career progression come from a growing business. I believe that we have everything now in place for this to happen on a major scale. With the new platform, our much clearer vision and the funding to support expansion, we are at an exciting crossroads. Also worth noting that our commission structure has no upper end, so if you are smashing your targets the rewards can be significant.
      2.0
      15 Apr 2024
      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      - Nice office - Great team of people personality-wise - The tech and modeling team is made up of some real heavy hitters, who help make the product what it is -An amazing account management team who go above and beyond - Competitive salary - Interesting platform with lots pf room to grow. - Good HR team, very helpful

      Cons

      - Redundancies have happened in the last couple of years more than I would have expected, with no one being safe regardless of performance or time spent at VU, - Expect probation periods to last possibly up to 6 months, a big change from the usual 3 from when I first started. - The sales team seems to rely on inflated KPIs to look busy for the board without any sort of structure or real analysis of outcomes to improve processes and drive growth in new business. - Slightly strange and archaic HR processes around remote work, such as hearing stories about not being allowed to work remotely abroad. - No real progression plan for career development, you're just chucked in the deep end. You don't get much useful honest feedback.

      avatar
      VU.CITY Response
      2y
      Some really useful pointers for us to improve on here, although I would say that there are 2 sides to some of your points. But if they are your perception then I have to respect that. Regarding redundancies, as I am sure you are aware, it is the role that is made redundant and not the individual and therefore it is hard to take into account performance or time spent when going through this process, but where there was a group redundancy then elements of this were considered. And I hope we never have to do any more redundancies, it is never a good time, but some times it is required for the future of the business and those that remain.
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