Verastar - Stressful and feeling of dishonesty | Glassdoor.co.uk
  1. Helpful (1)

    "Stressful and feeling of dishonesty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Manchester, England
    Doesn't Recommend
    No Opinion of CEO

    I worked at Verastar full-time for less than a year

    Pros

    Some of the people are cool, free coffee, sometimes there're treats. The training and trainers are good and efficient however a lot of technical knowledge at once.

    Cons

    Everything feels dishonest, three quarters of the calls are complaints and most of them feel miss sold. "Random" calls monitored but it's always the poor ones. Phone ringing the second you finish a call, long queues all day, long hours (9-6) for low pay and small break time. You'll be sat with almost everyone else in the company in one stuffy room. Lead focussed, constantly pushing products on existing customers,... pushy managers. I did not enjoy working here.

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    Verastar2018-01-02

    Verastar Response

    January 11, 2018Executive Assistant

    Hello, Thank you for your review. We appreciate you taking the time to inform us of your experience , we are always looking to improve and your feedback will help us.

  1. "Telesales Hamilton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Telephone Sales Representative in Hamilton, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verastar full-time for less than a year

    Pros

    Good environment, get a lot of support, uncapped commission.

    Cons

    Holiday allocation, no sick pay.

    Verastar2019-08-22

    Verastar Response

    August 23, 2019Human Resources Manager

    Hi, Thank you for leaving a review We are pleased you are enjoying your time at Verastar. Ensuring our staff have a positive and friendly working environment is key, as well as ensuring they are provided with enough support and guidance to reach their full potential. Keep up the ...

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  2. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Hamilton, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verastar full-time for less than a year

    Pros

    get the bank holidays off, can make as much money as you want

    Cons

    I don't have any cons

    Verastar2019-08-15

    Verastar Response

    August 23, 2019Human Resources Manager

    Hi, Thank you for your review. We are happy that we do give our staff a good work/life balance with the working hours we provide; it's lovely to see that you agree. Keep up the great work

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