Verastar - Quality Assurance Team - AVOID | Glassdoor.co.uk
Pros
  • "You don't work weekends or bank holidays" (in 6 reviews)

  • "Amazing staff, pay progression seems a great incentive, helpful management, always have support, good wage" (in 5 reviews)

Cons
  • "long hours that are not flexible" (in 13 reviews)

  • "9-6 (40 hour week) quite long hours for office work" (in 5 reviews)

Employee Review

Employee Review

Helpful (4)

"Quality Assurance Team - AVOID"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Quality Assurance Advisor in Northenden, England
Former Employee - Quality Assurance Advisor in Northenden, England
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Verastar full-time (Less than a year)

Pros

- £100 xmas bonus
- free tea and coffee
- modern(ish) office
- transport links are okay for those travelling by bus (not metrolink)

Cons

- Avoid the Quality Assurance (QA) team at all costs, senior management will not care about your rights, your contract, your ideas or opinions or your mental health.
- No praise, only ever criticism (unless of course, you do something snide on behalf of management, then they will love you until you can no longer be used for their gain)
- Changes will be made daily and not communicated with the team, then when you work to old sign-offs (as you weren't made aware of new ones) you will receive warnings and trips to HR where senior management will claim they told you (and with no evidence, management are believed) processes and management are actually a joke
- Quality team have just been relocated in the organisation to underneath sales. How can a quality assurance team be independent or objective if they report to sales management? The answer is they can't... and woe betide anyone who attempts to act with integrity in this department - this will not be tolerated for long, you'll be straight out of the door (or as long as it takes for HR to arrive and dismiss you illegally)

Advice to Management

- Get new senior management for QA team

Verastar Response

3 Dec 2018 – Assistant HR Advisor

Hello,

Thank you for taking the time to leave a review.

We are very concerned regarding the issues you have raised, as they go against a number of our company policies and procedures.

As... More

Other Employee Reviews

Other Employee Reviews

  1. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Manchester City Centre, England
    Current Employee - Team Leader in Manchester City Centre, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verastar full-time (Less than a year)

    Pros

    Really good place to work. Strong senior management team and always someone to help out. Came in as a Team Leader having never worked in this sector before but was still given the chance. Always someone to help you out if you don't understand something.

    Cons

    not really anything bad to say about business

    Verastar Response

    24 Oct 2018 – Assistant HR Advisor

    It's always fantastic to receive such a glowing review from our employees!

    We are very pleased that you feel so supported within your role - keep up the great work! :)


  2. "Great People, Good Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales Executive in Hamilton, Scotland
    Current Employee - Telesales Executive in Hamilton, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verastar full-time (More than a year)

    Pros

    Great staff, good potential for bonus all in your own hands, good working hours and incentives for exceeding target.

    Cons

    Poor Parking for amount of staff.

    Verastar Response

    24 Oct 2018 – Assistant HR Advisor

    Thank you for your review.

    Verastar is pleased to offer such a great bonus scheme which encourages staff to reach their full potential and make some fantastic earnings when exceeding their... More

Discover more reviews about Verastar.

Work at Verastar? Share Your Experiences

Verastar
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or