Verastar - Bullied by Management | Glassdoor.co.uk
  1. Helpful (5)

    "Bullied by Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Northenden, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Verastar full-time for less than a year

    Pros

    permanent positions available with regular hours of work and annual salary

    Cons

    1. Salary is very low against industry standard 2. QA/Sales Support/Partner support senior management bully me daily, very unsupportive and demeaning 3. Previous staff have left the teams because managers pushed them out or because there were threats of violence toward them which management did not resolve 4. One staff member was ill and was getting stressed in role so got pushed to another team so management... didn't have to deal with her instead of actual management and support 5. The office act like children and slander brokers/partners until they're in the office then everyone's nice to their faces but laugh about them behind closed doors 6. Asked to breach internal policies daily to get ahead even if this means putting the team at a disadvantage or breaching confidentiality

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    Advice to Management

    Please review the SS/QA/PS department, we're all being forced to write positive reviews and getting bullied, it's not nice working here and many of us are looking for new jobs

    Verastar2018-11-22
  1. "Money hungry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Verastar full-time

    Pros

    No weekends, competitive salary, good benefits

    Cons

    No customer service, cover up many internal errors which customers have to pay for.

    Advice to Management

    Try being honest and start treating staff and customers with the same respect you would expect for yourself.

    Verastar2019-11-26
  2. "Wouldn’t Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Hamilton, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verastar full-time for less than a year

    Pros

    The people that work within the company.

    Cons

    The company provides terrible services, with poor staff training which creates numerous issues constantly with customers accounts. The management do not care at all about the staff and just want to meet their targets. No one knows what they are doing which is just creating more issues for the company. They are stuck in the past with their systems and very backwards regarding issues.

    Advice to Management

    Train your staff better & you’ll reap the rewards.

    Verastar2019-11-03

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