Current Employee - Anonymous Employeein Northenden, England
Doesn't Recommend
Negative Outlook
No Opinion of CEO
I have been working at Verastar full-time for less than a year
Pros
permanent positions available with regular hours of work and annual salary
Cons
1. Salary is very low against industry standard
2. QA/Sales Support/Partner support senior management bully me daily, very unsupportive and demeaning
3. Previous staff have left the teams because managers pushed them out or because there were threats of violence toward them which management did not resolve
4. One staff member was ill and was getting stressed in role so got pushed to another team so management... didn't have to deal with her instead of actual management and support
5. The office act like children and slander brokers/partners until they're in the office then everyone's nice to their faces but laugh about them behind closed doors
6. Asked to breach internal policies daily to get ahead even if this means putting the team at a disadvantage or breaching confidentiality
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Advice to Management
Please review the SS/QA/PS department, we're all being forced to write positive reviews and getting bullied, it's not nice working here and many of us are looking for new jobs
Former Employee - Customer Service Advisorin Hamilton, Scotland
Doesn't Recommend
Negative Outlook
Disapproves of CEO
I worked at Verastar full-time for less than a year
Pros
The people that work within the company.
Cons
The company provides terrible services, with poor staff training which creates numerous issues constantly with customers accounts.
The management do not care at all about the staff and just want to meet their targets.
No one knows what they are doing which is just creating more issues for the company.
They are stuck in the past with their systems and very backwards regarding issues.
Advice to Management
Train your staff better & you’ll reap the rewards.
Verastar
Employee Review
"Bullied by Management"
I have been working at Verastar full-time for less than a year
Pros
permanent positions available with regular hours of work and annual salary
Cons
1. Salary is very low against industry standard 2. QA/Sales Support/Partner support senior management bully me daily, very unsupportive and demeaning 3. Previous staff have left the teams because managers pushed them out or because there were threats of violence toward them which management did not resolve 4. One staff member was ill and was getting stressed in role so got pushed to another team so management... didn't have to deal with her instead of actual management and support 5. The office act like children and slander brokers/partners until they're in the office then everyone's nice to their faces but laugh about them behind closed doors 6. Asked to breach internal policies daily to get ahead even if this means putting the team at a disadvantage or breaching confidentiality
Show MoreAdvice to Management
Please review the SS/QA/PS department, we're all being forced to write positive reviews and getting bullied, it's not nice working here and many of us are looking for new jobs
Other Employee Reviews
"Money hungry"
I worked at Verastar full-time
Pros
No weekends, competitive salary, good benefits
Cons
No customer service, cover up many internal errors which customers have to pay for.
Advice to Management
Try being honest and start treating staff and customers with the same respect you would expect for yourself.
"Wouldn’t Recommend"
I worked at Verastar full-time for less than a year
Pros
The people that work within the company.
Cons
The company provides terrible services, with poor staff training which creates numerous issues constantly with customers accounts. The management do not care at all about the staff and just want to meet their targets. No one knows what they are doing which is just creating more issues for the company. They are stuck in the past with their systems and very backwards regarding issues.
Advice to Management
Train your staff better & you’ll reap the rewards.
Discover more reviews about Verastar.