Former Employee - Account Managerin Manchester, England
Doesn't Recommend
Negative Outlook
Disapproves of CEO
I worked at Verastar full-time for more than 10 years
Pros
Money can be amazing.
Cons
Poor management. HR department on its backside, all bar 2 are stuck up their own behinds and unapproachable. They support senior members off staff rather than all. No customer care. Sloppy selling. Poor selling is a culture and encouraged down the chain of comandment. All about numbers on the board rather than selling correctly and keeping business for as long as possible. Numbers of customers speaks for... themselves.
Former Employee - Customer Service Advisorin Hamilton, Scotland
Doesn't Recommend
Negative Outlook
Disapproves of CEO
I worked at Verastar full-time for less than a year
Pros
The people that work within the company.
Cons
The company provides terrible services, with poor staff training which creates numerous issues constantly with customers accounts.
The management do not care at all about the staff and just want to meet their targets.
No one knows what they are doing which is just creating more issues for the company.
They are stuck in the past with their systems and very backwards regarding issues.
Advice to Management
Train your staff better & you’ll reap the rewards.
Verastar
Employee Review
"Sales executive"
I worked at Verastar full-time for more than 10 years
Pros
Money can be amazing.
Cons
Poor management. HR department on its backside, all bar 2 are stuck up their own behinds and unapproachable. They support senior members off staff rather than all. No customer care. Sloppy selling. Poor selling is a culture and encouraged down the chain of comandment. All about numbers on the board rather than selling correctly and keeping business for as long as possible. Numbers of customers speaks for... themselves.
Show MoreAdvice to Management
None because they do not care.
Other Employee Reviews
"Money hungry"
I worked at Verastar full-time
Pros
No weekends, competitive salary, good benefits
Cons
No customer service, cover up many internal errors which customers have to pay for.
Advice to Management
Try being honest and start treating staff and customers with the same respect you would expect for yourself.
"Wouldn’t Recommend"
I worked at Verastar full-time for less than a year
Pros
The people that work within the company.
Cons
The company provides terrible services, with poor staff training which creates numerous issues constantly with customers accounts. The management do not care at all about the staff and just want to meet their targets. No one knows what they are doing which is just creating more issues for the company. They are stuck in the past with their systems and very backwards regarding issues.
Advice to Management
Train your staff better & you’ll reap the rewards.
Discover more reviews about Verastar.