Former Employee - Account Manager in Manchester, England
Former Employee - Account Manager in Manchester, England
Doesn't Recommend
Negative Outlook
Disapproves of CEO
I worked at Verastar full-time (More than 10 years)
Pros
Money can be amazing.
Cons
Poor management. HR department on its backside, all bar 2 are stuck up their own behinds and unapproachable. They support senior members off staff rather than all. No customer care. Sloppy selling. Poor selling is a culture and encouraged down the chain of comandment. All about numbers on the board rather than selling correctly and keeping business for as long as possible. Numbers of customers speaks for themselves.
Former Employee - Product Support in Manchester, England
Former Employee - Product Support in Manchester, England
Doesn't Recommend
Negative Outlook
No opinion of CEO
I worked at Verastar part-time (More than a year)
Pros
Pizza Friday One day in a month casual dress code Some co-workers My management team Training
Cons
Very low salary comparing with responsibilities and knowledge Very bad Employees retention Organisation is far behing in 80’ comparing with other companies Cross-sales more imoportant to anythinf
We are pleased you enjoyed some of our employee benefits such as pizza Friday and dress-down day, and it is great to hear your positive experience of the training and management staff.
We are disappointed to hear of your negative points, and would like to thank you again for your review.
We would like to take this opportunity to thank you for your hard work and wish you every success in the future.... MoreLess
Former Employee - Anonymous Employee in Northenden, England
Former Employee - Anonymous Employee in Northenden, England
Doesn't Recommend
Neutral Outlook
Approves of CEO
I worked at Verastar (More than a year)
Pros
The majority of the people there are really nice and you will make really good friends during your time there. Social events are really good as well.
Cons
All the issues with this place stem from the fact that their attitude towards their frontline employees absolutely stinks. You get treated like a school kid and get micro-managed to the nth degree. Some of the managers have a ‘do as I say, not say as I do’ attitude where they’ll be on your case over the stupidest things but at the same time, they’ll get away with pretty much anything themselves. Staff are put through too much stress for the very little they get paid and annoyingly, a lot of that stress would be easily avoided if they didn’t make life so difficult for everyone. You have very little communicated to you and a lot of the time, you are guessing how to do your job and they only let you know if you do something wrong. If you dare to question anything, you’ll either get immediately shut down or just straight up ignored. This is why they have such a high staff turnover, because they would rather see decent members of staff leave than listen to them and admit to any faults.
Advice to Management
Your staff aren’t total morons. I get that you hire a lot of school leavers and young people that need a bit more guidance, but the majority are intelligent adults that are good at what they do and they need to be treated as such. Treat them with a bit of respect and reward them accordingly and by that I mean financially, not a couple of slices of pizza once a month.
Thank you for taking the time to leave a review, we are pleased to hear you enjoyed working with your colleagues.
We are disappointed to hear of your negative experience, as we endeavour to ensure all our employees have a positive experience when working at Verastar.
We are always looking at way to improve. As such, we invite you to email our HR department (HR@verastar.co.uk) to provide further details on the issues raised so we can investigate further.
We would like to take this opportunity to thank you for your hard work and wish you every success in the future.... MoreLess
Verastar
"The company has recently introduced 'pizza Fridays' which is also a nice touch" (in 9 reviews)
"Quarterly bonus worth 10% of salary" (in 6 reviews)
"No sick pay, clocking-in/out system gives the impression of lack of trust" (in 8 reviews)
"long hours that are not flexible" (in 14 reviews)
Employee Review
Employee Review
"Sales executive"
I worked at Verastar full-time (More than 10 years)
Pros
Money can be amazing.
Cons
Poor management. HR department on its backside, all bar 2 are stuck up their own behinds and unapproachable. They support senior members off staff rather than all. No customer care. Sloppy selling. Poor selling is a culture and encouraged down the chain of comandment. All about numbers on the board rather than selling correctly and keeping business for as long as possible. Numbers of customers speaks for themselves.
Advice to Management
None because they do not care.
Verastar Response
seconds ago
Edit • DeleteOther Employee Reviews
Other Employee Reviews
"Not really recommending"
I worked at Verastar part-time (More than a year)
Pros
Pizza Friday
One day in a month casual dress code
Some co-workers
My management team
Training
Cons
Very low salary comparing with responsibilities and knowledge
Very bad Employees retention
Organisation is far behing in 80’ comparing with other companies
Cross-sales more imoportant to anythinf
Advice to Management
Just appreciate people more so they will stay.
Verastar Response
9 Apr 2019 – Human Resources Manager
Hi,
Thank you for taking the time to leave a review.
We are pleased you enjoyed some of our employee benefits such as pizza Friday and dress-down day, and it is great to hear your positive experience of the training and management staff.
We are disappointed to hear of your negative points, and would like to thank you again for your review.
We would like to take this opportunity to thank you for your hard work and wish you every success in the future.... MoreLess
Helpful (1)
"Colleagues are really friendly...but that’s it"
I worked at Verastar (More than a year)
Pros
The majority of the people there are really nice and you will make really good friends during your time there. Social events are really good as well.
Cons
All the issues with this place stem from the fact that their attitude towards their frontline employees absolutely stinks. You get treated like a school kid and get micro-managed to the nth degree.
Some of the managers have a ‘do as I say, not say as I do’ attitude where they’ll be on your case over the stupidest things but at the same time, they’ll get away with pretty much anything themselves.
Staff are put through too much stress for the very little they get paid and annoyingly, a lot of that stress would be easily avoided if they didn’t make life so difficult for everyone. You have very little communicated to you and a lot of the time, you are guessing how to do your job and they only let you know if you do something wrong.
If you dare to question anything, you’ll either get immediately shut down or just straight up ignored. This is why they have such a high staff turnover, because they would rather see decent members of staff leave than listen to them and admit to any faults.
Advice to Management
Your staff aren’t total morons. I get that you hire a lot of school leavers and young people that need a bit more guidance, but the majority are intelligent adults that are good at what they do and they need to be treated as such. Treat them with a bit of respect and reward them accordingly and by that I mean financially, not a couple of slices of pizza once a month.
Verastar Response
9 Apr 2019 – Human Resources Manager
Hi,
Thank you for taking the time to leave a review, we are pleased to hear you enjoyed working with your colleagues.
We are disappointed to hear of your negative experience, as we endeavour to ensure all our employees have a positive experience when working at Verastar.
We are always looking at way to improve. As such, we invite you to email our HR department (HR@verastar.co.uk) to provide further details on the issues raised so we can investigate further.
We would like to take this opportunity to thank you for your hard work and wish you every success in the future.... MoreLess
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