Verastar - Shambles | Glassdoor.co.uk
  1. "Shambles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Verastar full-time for more than a year

    Pros

    Colleagues are the best thing but that has nothing to do with the company.

    Cons

    They don’t care about progression, they will use it as an enticement tool to get you in the door but good luck actually trying to progress. It is the epitome of a dead end job, everyone goes to work miserable and cannot wait to leave. Seems to be one rule for management and another for “lowly advisors”. So ridiculously understaffed it’s hilarious, the amount of mental breakdowns that occur is positively shocking and the...

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    Advice to Management

    Not even worth putting anything to you guys it’ll only be swept under the rug anyway.

    Verastar2019-07-09
  1. "Fun Lively atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in Manchester City Centre, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verastar full-time for less than a year

    Pros

    Only been in the company a couple of months but so far I have loved working here. My colleagues are so friendly and made me feel welcomed from the off set. Typical day is starting at 8:30 finishing at 5:30, fruit and coffee is included which is always a great benefit, my manager has given me support throughout my journey. My job includes calling businesses that already have our custom and offering them additional services,...

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    Cons

    The starting salary could be a little higher, although there is chance to progress to earn more (plus your commission)

    Verastar2019-05-20

    Verastar Response

    May 23, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave a review. It is great to hear you have such a positive working relationship with your colleagues, are enjoying the job role and making good use of that free fruit and coffee! We note your comments regarding salary, however we feel ...

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  2. "Getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Verastar full-time for more than a year

    Pros

    competitive salary with a quarterly bonus

    Cons

    they make you feel like a criminal if you take a sick day. Formal dress apart from one day a month. Too much attention on leads and surveys and not the actual customer service.

    Advice to Management

    More rewards and praise for those who actually provide excellent customer service rather than make a mess of accounts but put through leads

    Verastar2019-07-01

    Verastar Response

    July 5, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave a review. We are pleased to hear you are happy with your salary and are benefiting from your quarterly bonus scheme. However, we are sorry to hear of your negative experience as we always aim to support the well being of our employees. ...

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