Verastar - Shambles | Glassdoor.co.uk
  1. Helpful (2)

    "Shambles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Verastar full-time for more than a year

    Pros

    Colleagues are the best thing but that has nothing to do with the company.

    Cons

    They don’t care about progression, they will use it as an enticement tool to get you in the door but good luck actually trying to progress. It is the epitome of a dead end job, everyone goes to work miserable and cannot wait to leave. Seems to be one rule for management and another for “lowly advisors”. So ridiculously understaffed it’s hilarious, the amount of mental breakdowns that occur is positively shocking and... the fact that only 1 in 4 staff actually stay on after the training just shows you how bad the turnover is. In a nutshell, if you like feeling completely expendable and want to do a monotonous job and not really get anything out of the job then this would be perfect for you. If you actually want a career then I would look elsewhere! Also do not believe the 5 star review, they are from newbies that haven’t actually been there long enough to be out of the honeymoon phase of having a new job yet...you’re welcome.

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    Advice to Management

    Not even worth putting anything to you guys it’ll only be swept under the rug anyway.

    Verastar2019-07-09
  1. "Telesales Hamilton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Telephone Sales Representative in Hamilton, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verastar full-time for less than a year

    Pros

    Good environment, get a lot of support, uncapped commission.

    Cons

    Holiday allocation, no sick pay.

    Verastar2019-08-22
  2. "Wouldn’t Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Hamilton, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verastar full-time for less than a year

    Pros

    The people that work within the company.

    Cons

    The company provides terrible services, with poor staff training which creates numerous issues constantly with customers accounts. The management do not care at all about the staff and just want to meet their targets. No one knows what they are doing which is just creating more issues for the company. They are stuck in the past with their systems and very backwards regarding issues.

    Advice to Management

    Train your staff better & you’ll reap the rewards.

    Verastar2019-11-03

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