Verastar - Thrown Under The Bus for Raising a Valid Issue | Glassdoor.co.uk
  1. Helpful (2)

    "Thrown Under The Bus for Raising a Valid Issue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Partner Account Manager in Manchester, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Verastar full-time for more than a year

    Pros

    Achievable targets, pay reviews and progression, some employees actually care

    Cons

    Long hours, management awful, taking too long to do anything. A lot of 'projects', not much 'movement'

    Advice to Management

    I was hitting my target every single day but others weren't putting the effort in to achieve theirs. I raised this with 2 managers. Team got taken into a meeting and I basically for verbally abused by everyone and was brought to tears. I have also now been paid my bonus from Quarter 2 for 2019. Emailed twice, will be taking legal advice.

    Verastar2019-08-09
  1. "Telesales Hamilton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Telephone Sales Representative in Hamilton, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verastar full-time for less than a year

    Pros

    Good environment, get a lot of support, uncapped commission.

    Cons

    Holiday allocation, no sick pay.

    Verastar2019-08-22
  2. "Wouldn’t Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Hamilton, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verastar full-time for less than a year

    Pros

    The people that work within the company.

    Cons

    The company provides terrible services, with poor staff training which creates numerous issues constantly with customers accounts. The management do not care at all about the staff and just want to meet their targets. No one knows what they are doing which is just creating more issues for the company. They are stuck in the past with their systems and very backwards regarding issues.

    Advice to Management

    Train your staff better & you’ll reap the rewards.

    Verastar2019-11-03

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