1. Helpful (1)

    "Wouldn’t Recommend"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Hamilton, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verastar full-time for less than a year

    Pros

    The people that work within the company.

    Cons

    The company provides terrible services, with poor staff training which creates numerous issues constantly with customers accounts. The management do not care at all about the staff and just want to meet their targets. No one knows what they are doing which is just creating more issues for the company. They are stuck in the past with their systems and very backwards regarding issues.

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    Verastar Response

    November 28, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave a review. We are disappointed to hear of your negative experience as a Customer Service Representative, as we endeavour to ensure all our representatives have a positive experience when working at Verastar. We are always looking at way to improve for both current and existing staff. Therefore, we would like to look into the issues you have raised, if you could please provide further details to our HR Department (HR@verastar.co.uk) We would like to take this opportunity to thank you for your hard work and wish you every success in the future.

  1. "Sales"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Sale, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verastar full-time for more than 5 years

    Pros

    Great place to work, loads of earning potential from commission to bonus and the new hurdles. For anyone who is looking at starting or progressing a career in sales this is the place.

    Cons

    Not much at the moment.

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  2. COVID-19

    "Verastar"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Telesales Agent in Glasgow, Scotland

    I have been working at Verastar full-time for more than a year

    Pros

    The people are great and there to help.

    Cons

    No flexibility with sales targets within a Covid crisis.

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