Former Employee - Customer Service Advisorin Hamilton, Scotland
Doesn't Recommend
Negative Outlook
Disapproves of CEO
I worked at Verastar full-time for less than a year
Pros
The people that work within the company.
Cons
The company provides terrible services, with poor staff training which creates numerous issues constantly with customers accounts.
The management do not care at all about the staff and just want to meet their targets.
No one knows what they are doing which is just creating more issues for the company.
They are stuck in the past with their systems and very backwards regarding issues.
Advice to Management
Train your staff better & you’ll reap the rewards.
Verastar
Employee Review
"Wouldn’t Recommend"
I worked at Verastar full-time for less than a year
Pros
The people that work within the company.
Cons
The company provides terrible services, with poor staff training which creates numerous issues constantly with customers accounts. The management do not care at all about the staff and just want to meet their targets. No one knows what they are doing which is just creating more issues for the company. They are stuck in the past with their systems and very backwards regarding issues.
Advice to Management
Train your staff better & you’ll reap the rewards.
Other Employee Reviews
"Telesales Hamilton"
I have been working at Verastar full-time for less than a year
Pros
Good environment, get a lot of support, uncapped commission.
Cons
Holiday allocation, no sick pay.
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I have been working at Verastar full-time for more than a year
Pros
Monday to Friday job working only 1 in 8 Saturdays
Cons
No sick pay, poor pay, not enough staff, no over time pay for working weekend
Discover more reviews about Verastar.