Verastar - Money hungry | Glassdoor.co.uk
  1. Helpful (1)

    "Money hungry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Verastar full-time

    Pros

    No weekends, competitive salary, good benefits

    Cons

    No customer service, cover up many internal errors which customers have to pay for.

    Advice to Management

    Try being honest and start treating staff and customers with the same respect you would expect for yourself.

    Verastar2019-11-26
  1. Helpful (1)

    "Wouldn’t Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Hamilton, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verastar full-time for less than a year

    Pros

    The people that work within the company.

    Cons

    The company provides terrible services, with poor staff training which creates numerous issues constantly with customers accounts. The management do not care at all about the staff and just want to meet their targets. No one knows what they are doing which is just creating more issues for the company. They are stuck in the past with their systems and very backwards regarding issues.

    Advice to Management

    Train your staff better & you’ll reap the rewards.

    Verastar2019-11-03
  2. Helpful (1)

    "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Diagnostic Advisor 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Verastar full-time for more than a year

    Pros

    Monday to Friday job working only 1 in 8 Saturdays

    Cons

    No sick pay, poor pay, not enough staff, no over time pay for working weekend

    Verastar2019-10-31

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