Customer Service Agent - Customer Service Agent Verisure Employee Review

1.0
10 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Staff in your dept not including management.

Cons

Low paid, shift work, weekend work, get all the dirty work management DO NOT CARE ABOUT STAFF all about the company profit. They can not manage people at all if you ask any questions in a meeting send a email is the response. Favouritism in this office is appalling if your face fits you get everything good shift patterns the best days off. They make you use holidays for important appointments ie dentist doctors hospital etc. The management only keep staff who do not question shifts etc yes people.

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Verisure Response
5y
Thank you for taking the time to leave a detailed review. We’re really sorry to hear that your role with us didn’t work out. Growing quickly and supporting many customers can present challenges at times, but we’re always working to create a supportive environment for all employees — sorry it didn’t work out on this occasion.

Explore other reviews about Verisure

5.0
4 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Good company. Cares about customers

Cons

Sometimes can be a lot of work

2.0
27 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Boss is 5 hours away. Some schedule flexibility.

Cons

They own you. You are on call 24 hours a day 7 days a week. No holidays. No vacations. No kids’ birthday parties.

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