Unless You're Brazilian, Don't Do It - Anonymous employee Wellhub Employee Review

3.0
16 Mar 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The founder is very approachable and involved in the business - Decent PTO and benefits for the US - There are great people working for the company - Fitness vertical is dynamic and interesting - You can carve out a work/life balance if you are on the right team

Cons

- If you aren't from Brazil, you don't matter - You are always replaceable with a Brazilian employee - They say they are global, but they aren't. This is a Brazilian company that wants to be global but won't get into a local mindset. Those of us in the US get so tired of hearing about 'winning" in the US when they don't actually listen to those of us from the US when we suggest tech improvements or marketing. You can't win with a second-rate app, and since the Brazilian tech team refuses to consider anyone outside Brazil you can't win - No one in the US knows who they are because they don't market the product at all. - They "lay off" constantly. They'll restructure and layoff and then replace employees that knew what they were doing with outsourced teams or just more Brazilian employees - The app is so bad and since all the tech team is in Brazil, they don't care because Brazilians will accept the bad tech. The US and EU won't and it's hurting the company - OKRs are everything and get in the way of real progress - They move the same, original employees from Brazil around to positions they don't fit in but then get mad when the results aren't perfect

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Wellhub Response
5y
While this review was a lot to take in, we truly appreciate you taking the time to share your thoughts and feedback. We're happy to hear about the positive aspects but of course disappointed to see many of the concerns stated here and are sorry that you've had less than a great experience with working at Gympass. Please know we do take your concerns seriously. We're always looking for ways to improve and this candid feedback helps us to do just that. While we enjoy the global aspect of our business, we never want Gympassers to feel as though they are treated unfairly due to the region they're based in. We value each and every employee and the contributions they make to the company, we wouldn't be anywhere without them! If you'd like to share more with us, please reach out directly at careers@gympass.com. We're open to hearing how we can make things better!

Explore other reviews about Wellhub

5.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

great environment& culture. Prioritize employee wellbeing

Cons

no cons. Don’t have much negative to say

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Wellhub Response
4mo
We are glad that you feel connected with our environment and culture, and we are especially proud that you feel our commitment to employee wellbeing, that is absolutely central to everything we do. Thank you for being a part of our journey!
3.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefit to use (get to access the Gold Tier for free).

Cons

Tedious processes that make managing situations difficult.

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