Employee Review

  1. 5.0
    Former Intern, less than 1 year

    Intership

    Aug 25, 2021 - Grants and Development Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to learn and build a strong foundation

    Cons

    Not Applicable in this job.

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  1. 5.0
    Current Employee, less than 1 year

    GREAT Company to Work For!!!

    Sep 30, 2021 - Senior Customer Support Associate in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Pay -Work/Life Balance (HUGE PLUS!!) -Benefits -Management (literally, the best management I have ever worked under) -Work from home opportunities -Job opportunities / advancement All around the people here at Wise are the best. From Team Leads to other agents, everyone is so friendly and willing to help! There isn't a time where I think that I can't do this job - I know I have the support of my team to help.

    Cons

    Work from home for onboarding/training. I won't lie - this was very difficult for me, especially starting in Customer Service. When you're in the office, you have more ability to panic as a new hire and ask for help, but at home - you are alone and sometimes people are busy and can't help right away. Sometimes you may get overwhelmed but its rare.

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  2. 4.0
    Former Employee, more than 3 years

    Wise formerly TransferWise

    Sep 13, 2021 - Senior Customer Service Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cool working environment, working with people from all over the world, and helping customers perhaps realize their dreams or just send money globally at a fair price.

    Cons

    Advancement can be difficult. Unrealistic expectations considering the detail that’s expected as well as the issues you could be addressing with customers.

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