1. "great company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Agent in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at XLN full-time for less than a year

    Pros

    Good management, people are friendly and helpful

    Cons

    high turnover, not a lot of progression

    XLN Response

    HR

    Hi there, Thanks for your review. Glad you appreciated our brilliant management, and we definitely agree that we have some of the nicest colleagues around! As for your points about turnover and progression, it's worth pointing out that we have the lowest staff turnover rates in our sector - which is largely the result of only promoting from within. Almost all of the management you would have engaged with began as agents at XLN - we pride ourselves on transparent progression through the company. However, as always, we'll take your comments on board and carefully consider them as we continue to grow. We wish you all the very best in your ongoing career. Best wishes, XLN

  1. "Fun place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Sheffield, England

    I have been working at XLN full-time for more than 3 years

    Pros

    Fun people to work with

    Cons

    Lower pay than other telecom customer service

  2. "Terrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Credit Controller 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at XLN full-time for more than a year

    Pros

    Great people Easy to commute to

    Cons

    Terrible management Terrible pay and benefits

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