Review of the company I worked before - Customer Service Representative XtendOps Employee Review

3.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Not suitable for starters since they need employees that have at least 1 year experience in any kind of field. They have good pay, and the employee/management are well mannered. I've worked in this company for almost 4 years

Cons

Sometimes that the pay is delayed. Before I was just starting the pay is delayed for 3 days straight and my benefits were not updated since the company "reasons" why they delayed my benefits.

Explore other reviews about XtendOps

5.0
9 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Great place to work! Feels like Oneteam!

Cons

None for me at this time!

4.0
20 Feb 2023
Recommend
CEO approval
Business outlook

Pros

What makes XO different than most big corporations where you have to jump through hoops and red tape is that they genuinely care about building relationships, finding the best talent, innovation, and creativity. The company's values aligned with mine right off the bat, and they genuinely care about people and their growth. I've never known a CEO and operations team being so hands on, down to earth, and accessible. When challenges arise, management is always open to hearing feedback and making swift changes. There is always a positive outlook, and fun is welcomed!

Cons

On the other side of the same coin, not being a huge corporation means we are in a space of so much growth and exploration that we don't always have the exact systems in place to sustain it yet. You may have to wear many hats in your role. You often must live in the uncertainty and unknown as processes and new clients come on board and for some, this is not easy or ideal because they want a clear career path. But it means we get to be creative in figuring it out!

7
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