Employee Review

  1. 1.0
    Current Employee, more than 3 years

    Telesales Belfast

    20 Jul 2020 - Telesales Executive in Belfast, Northern Ireland, Northern Ireland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good wages , some decent staff

    Cons

    Sectarianism , Fraud , Aimless direction , no clue

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    2 people found this review helpful

    Yell Response

    Head of Recruitment

    Thank you for taking the time to leave us a review. We are really pleased you were happy with your salary and also how you referenced you worked with some good people during your time with us. We do always try our best to deliver an exceptional customer and employee experience at Yell. It is really unfortunate that you had some negative experience though and we do apologise for that. Integrity is one of new Values across the organisation and anyone conducting fraud will not have a future with Yell. We are continuing to review all processes and the behaviours of our staff across every area of our business and will not tolerate any behaviour that does not meet our new standards.

  1. 5.0
    Current Employee, more than 5 years

    Great company to work for

    28 Jul 2014 - Account Manager in Birmingham, Tippecanoe, IN, Optional[IN]
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Unlimited earnings opportunity. Territory management is like running your own business.

    Cons

    Targets can be tough to hit. Particular focus on different products, focus shifts. Lots of admin work

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  2. 3.0
    Former Employee, more than 1 year

    Inconsistent management

    24 Mar 2013 - Sales Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent opportunity to make money even if you do not have much experience in sales. The training is good and the resources available are enough to give anyone a chance at success.

    Cons

    Extensive travel keeps you on the road quite a bit. The changes in the industry make it difficult to sell their core product, print advertising. The negative stigma in the market place of the company makes it difficult to overcome when calling on clients. The charge back system is unfair because it makes you not only a salesperson but get involved in collections as well which hurts relationships.

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