employer cover photo
employer logo
employer logo

ZIM Integrated Shipping Services

Engaged employer

CS - Customer Service ZIM Integrated Shipping Services Employee Review

5.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Learning every day and resolving customer and personal questions

Cons

Mistreatment and bad attitudes of customers

avatar
ZIM Integrated Shipping Services Response
4mo
Thank you for your feedback. Consistent communication, universal support and employee mental health are essential to the organization at all times. The views of our colleagues are often the best that we have, so we greatly appreciate the time you have taken to share your thoughts with us. If you like to discuss this further, please contact your HRBP or send us an email to global-recruitment@il.zim.com.

Explore other reviews about ZIM Integrated Shipping Services

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employees are very understanding of new hires and do their best to help. HR helps a lot with the intern program, and it is very helpful.

Cons

Early on it takes a couple days to receive access to all applications. I understand that it is hard to have that all ready, but it would be helpful.

2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Stable company that is easy to manage. Work life balance is great

Cons

Management through and through. Working in the US for an Israeli company is not like working for a US company. Simple as that. Pay is poor Micromanagement and reporting Old school in the worst ways

See reviews by: Helpful|Rating|Date|All