Scaling - Product Specialist Zelis Employee Review

4.0
17 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Excellent opportunity to participate in scaling an already successful business.

Cons

Some growing pains and opportunities to improve operations.

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Zelis Response
2y
We are so glad you’re enjoying the wide range of opportunities we offer here at Zelis. Thank you for sharing your thoughts- we truly appreciate it. Two of Zelis’ core values are “Power Innovation” and “Act with Agility”- we are constantly learning and continuously improving. We move and adapt with the speed and technology necessary in the fast-paced, ever-changing industry we operate in. Our Zelots drive our mission to be the leading payments company in healthcare. Thank you for all that you do at Zelis!

Explore other reviews about Zelis

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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