Incredible Workplace with Supportive Culture & Great Growth Opportunities - Anonymous employee Zelis Employee Review

5.0
18 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Incredibly supportive and collaborative work environment Everyone—across all departments—is kind, helpful, and team-oriented Competitive salary and amazing benefits Understanding and approachable management Strong sense of community—feels like a team, not a hierarchy My voice is heard, and my input is valued Plenty of opportunities for professional growth and development

Cons

Honestly, nothing major! If I had to say something, it would be that as the company grows, maintaining this strong culture will be important.

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Zelis Response
5mo
One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. Thank you for sharing your positive experience at Zelis here on Glassdoor. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.

Explore other reviews about Zelis

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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