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      cxLoyalty

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      For me it was a good experience - Senior Manager cxLoyalty Employee Review

      4.0
      4 Dec 2019
      Senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent work life balance. Good benefits. Good vacation days / holidays. Spent more than a decade here. You get out of it what you put into it. If you are a hard worker and proactive management will take care of you.

      Cons

      Business has been declining for a number of years now and there are regular layoffs. Due to declining business opportunities for advancement have decreased. Old / outdated technology.

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      5.0
      25 Nov 2024
      It project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      nice co-workers, great leaders, good pay

      Cons

      nothing I can think of. Unfortunately it was acquired by JPMC in 2020

      3.0
      17 Dec 2025
      Help desk
      Recommend
      CEO approval
      Business outlook

      Pros

      It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

      Cons

      Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

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