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      Go elsewhere if you can - Manager cxLoyalty Employee Review

      2.0
      21 Jan 2021
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The job provided a paycheck and good health insurance.

      Cons

      1. Having to work with Senior management who should loud and bully to get their way. 2. Working with questionable commercial policies when it came to refunding customer airfares. 3. Training department was useless - you go on a course then learn the job from coworkers. 4. Low pay compared to comparable jobs 5. Toxic management including promotions saved for those in clicks with senior management

      Explore other reviews about cxLoyalty

      5.0
      25 Nov 2024
      It project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      nice co-workers, great leaders, good pay

      Cons

      nothing I can think of. Unfortunately it was acquired by JPMC in 2020

      3.0
      17 Dec 2025
      Help desk
      Recommend
      CEO approval
      Business outlook

      Pros

      It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

      Cons

      Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

      1
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