phs Group - All about the people | Glassdoor.co.uk

Employee Review

Employee Review

"All about the people"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
No opinion of CEO

I have been working at phs Group full-time

Pros

Great working with a good bunch of people. You spend everyday with the people you work therefore its a blessing coming to work with colleagues every day.

Cons

Some teams lack resources - would be good to employ more people.

phs Group Response

17 Aug 2018 – Mark - phs team

Hi, thanks for taking the time to leave us a review, we appreciate your comments! You are so right, having a good bunch of people to work with everyday is really important and we are lucky to have... More

Other Employee Reviews

Other Employee Reviews

  1. Helpful (1)

    "A view from the boss - my initial impressions of phs after 4 months in the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Chief Executive Officer in Caerphilly, Wales
    Current Employee - Group Chief Executive Officer in Caerphilly, Wales
    Recommends
    Positive Outlook

    I have been working at phs Group full-time (Less than a year)

    Pros

    Amazing culture. Lots of people have been here their whole career

    People are willing to speaking up which is a good thing....I get lots of questions and feedback (good and bad)

    Great career opportunities...there is more to phs than meets the eye. Greenleaf, Teacrate, Direct365, Besafe, Compliance, Sekonten, phs Direct

    Great products.....the best in the industry

    Service drivers are really impressive. They know our customers better than anyone else in the company

    The best service network in the UK. We look after over 240k washrooms

    Our lifecycle plant provides a real green solution to customers. No other company has this

    Cons

    We need to improve our service delivery but we are working hard on this

    We need to listen to our customers and be more customer focused. We have plans to improve this

    We are improving the way we communicate with our colleagues in phs. We recently introduced a quarterly video conference where all employees can participate and ask questions. It seemed to go down well

    Advice to Management

    Hmmmm.....that's a bit tricky. This is a question better answered by others

    There is lots to do but we have a great team and we are launching a new growth plan in September.

    I would encourage all management to get out and meet customers and spend time with our front line staff regularly

    phs Group Response

    6 Aug 2018 – Mark - phs team

    Hi, thanks for the review, it’s great to see our newly appointed CEO engaged with Glassdoor. Pleased to see you gave us 5 stars also! But seriously, thanks for writing a balanced review with some... More


  2. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time (More than 3 years)

    Pros

    Great place to work, Progression is welcomed aswell as personal development a good company trying to be the best in their field and will not stop until that is achieved despite past errors continues to grow and tries to keeps the customer at the heart of the operation although this needs improvements

    Cons

    lack of planing in some projects, seem to jump in and see what happens which is not the best way
    no consistency across depots with pay, Bonus's and rewards

    Advice to Management

    take an interest in other depots outside of London and Caerphilly there are fantastics team members out there !
    Better planning and involve people that may be impacted or have good knowledge or ideas's worth investing in.

    phs Group Response

    14 Jul 2018 – Mark - phs team

    Hi, thank you for leaving us a review. It’s great to hear you feel there is personal development, we want to help develop our people. We certainly aim to be the best in our field and thank you for... More

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