phs Group - Despicable company | Glassdoor.co.uk
Pros
  • "well established company, great people, great products, free lunch, dress down Fridays" (in 7 reviews)

  • "Great people, good leadership who care about making a positive change for our Customers" (in 5 reviews)

Cons
  • "Terrible Service - Terrible Customer Service and Terrible Managers" (in 4 reviews)

  • "head office a little cramped & short on parking" (in 3 reviews)

Employee Review

Employee Review

"Despicable company"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Manchester, England
Former Employee - Anonymous Employee in Manchester, England
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at phs Group full-time (More than 5 years)

Pros

-Taking the work van home meant there was no commute

Cons

- Pay was very low, not much higher than minimum wage.

- Pay was always incorrect, any amendments necessary would be added to next month (rather than bacs) which itself would be incorrect.

- None existent HR/Payroll support.

- No management structure at branch level

- Lack of instructions or directions, if you used initiative and it didn't work out well you were ridiculed, if you used initiative and it worked out well it went unnoticed.

- Cliques form between the workforce, generally speaking drivers/technicians got along well and acted within the best interests of everyone, however office staff only acted in the best interest of themselves, at times creating elaborate and pathetic lies which would be detrimental to the technicians.

Advice to Management

The branch I worked at was a disaster it would require completely re-organising.

Other Employee Reviews

Other Employee Reviews

  1. "God awful place to work. Credit control"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Controller in Caerphilly, Wales
    Current Employee - Credit Controller in Caerphilly, Wales
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at phs Group full-time

    Pros

    Free canteen but the food is terrible

    Cons

    Management are so far up each others butts and make it a daily task to intimidate support staff

    Advice to Management

    Training on how to treat your staff and if you don’t like your job then leave. I am only here as it’s close to home

    phs Group Response

    8 Feb 2019 – Mark - phs team

    Hi, thank you for taking the time to leave us a review. We are obviously disappointed to read your comments so we'll make sure all of your feedback gets forwarded onto the relevant teams. We'll make... More


  2. "A true market leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time (More than 3 years)

    Pros

    The number one in the UK market place, yet manages to retain a true family feel. A great team who care about customers and colleagues in equal measure

    Cons

    We need to ensure our customers understand the breadth of services and capabilities we offer.... We are everywhere and offer a number of award winning services outside of our well known hygiene business

    phs Group Response

    17 Dec 2018 – Mark - phs team

    Hello, thanks so much for taking the time to leave us a review, we appreciate all feedback we receive. It's great to hear you feel there is a family feel at phs, it's always great to read reviews... More

Discover more reviews about phs Group.

Work at phs Group? Share Your Experiences

phs Group
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or