Great place to work for :) - Customer Service Advisor the LEGO Group Employee Review

5.0
29 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great benefits, everyone is very understanding,amazing customers most of the time, pay is great. I've worked with some of the most amazing people and teammates ever and they are the core reason customer service for TGL is so awesome

Cons

During the busy part of the season you will need to deal with some upset customers

Explore other reviews about the LEGO Group

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great discount, people were nice and easy to work with. Great place to work if you are going to school but do not make it a career.

Cons

Few hours, management has their favorites and takes care of them despite the ongoing problems. Management talks poorly about their employees with other management members, to the point it is disrespectful.

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

Cons

Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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