Equinox Fitness Reviews | Glassdoor.co.uk

Equinox Fitness Reviews

Updated 19 Sep 2019

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Found 1105 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
48%
Recommend to a Friend
65%
Approve of CEO
Equinox Fitness CEO Niki Leondakis
Niki Leondakis
143 Ratings
Pros
  • "free gym membership, relatively flexible scheduling, selective on who they will allow to grow within company but supportive of those who do make it(in 158 reviews)

  • "Free Gym Membership- which entitles all the perks(in 142 reviews)

Cons
  • "There are too many trainers to sustain your own business(in 89 reviews)

  • "Poor work/life balance when managing locations(in 79 reviews)

More Pros and Cons
  1. "floor host at Equinox st james london"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Floor Host in London, England

    I have been working at Equinox Fitness part-time for less than a year

    Pros

    1) Great staff members, and great managers 2) Customers are polite 3) takes good care of you 4) perks of using the gym and gym facilities 5) good pay especially for a part time 6) great environment to work in 7) lots of opportunity to develop 8) flexible with working hours

    Cons

    going for a personal trainer position so as of so far working as a floor host, i do not have any problems with Equinox.

    Equinox Fitness2019-07-28
  2. Helpful (1)

    "Embrace the system and you'll do well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Trainer in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Equinox Fitness full-time for more than 3 years

    Pros

    If during the interview process you find the methodology and systems appealing, and can truly commit to them you'll have some great opportunities. The educational platform is excellent, and while everyone progresses through the same curriculum they do encourage that you play toward your strengths - great for the clients and great for the trainers (especially when working in a team based format) The diverging paths... of opportunities appear a little while down the road, and while you may not get the exact position you want you'll probably be directed into a better one for your skills, or a role that will help you develop the skills you need for the role you really want. There's more to career progress than management - lecture, coach, athletic performance development, media, writing, public speaking, etc. Understand that the more you give the more you will get, and you need to prove your abilities at the basics before getting ahead of yourself. In short, if you(really) trust and enjoy the system as it's laid out it's a fantastic company to work for.

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    Cons

    Some of the same issues as are present anywhere, to varying degrees of severity: 1) To be successful/viewed as 'good' you will need to be busy, and willing to accept additional responsibilities (without compensation) because 'there are just some things you have to do if you want to go further' (aka. you'll do this for free if you want to progress). While this is true almost anywhere, when it's put in blunt terms it... fuels the following problem... 2) Expendability - following from the last point, if you won't shoulder the extra someone else will and you'll fast find any and all leads, opportunities and little perks disappearing from your orbit (this is something I mainly observed, but once I needed some time (after 3 years of 60+ hour weeks and working through my holidays) to deal with personal things it was made very clear that I wasn't a 'team player' and it was disappointing to them. This level of push does lead to considerable burnout rates, but with a revolving door of new hires in/unsuccessful trainers out it becomes uninspiring and morale crushing. 3) If you're good at balancing your finances great! If you're less than that, I strongly advise sitting down with another coach to set up a system that allows you to create a buffer - summer & other holidays can be lean times and mean the need to front and back load your clients to ensure stability in your financial life. 4) If you have your own idea about how to train, how to evaluate (e.g. that you don't like doing a functional movement screen/programming so you don't do it you'll have a deeply unpleasant time. They have their systems so 1000's of trainers can seamlessly change places and clients can train anywhere and everyone understands everyone else - that simply doesn't work if you're an island unto yourself and they will remind you of that. All the above said, the experience, opportunities, pros and cons are obvious, they're very transparent about what is expected of you to progress and for those who can commit their every waking hour to it you'll excel; if you expect however to coast or have a freelance client base on the side you'll struggle to keep pace and progress as you desire.

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    Equinox Fitness2019-07-03
  3. "Things are VERY different behind the glamorous brand - read carefully"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Trainer in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Equinox Fitness full-time

    Pros

    Brand on your CV. Network of clients - but can get this from other less sharky gyms.

    Cons

    They keep a huge majority of the fee - nearly seventy per cent - from the client and give not even close to half to the trainer!!! IF that isn't an American corporate beast acting out greed I don't know what is. They make the trainer PAY for any external training courses, they won't even substitute any of the fee. They pay the external trainers as small a fee as they can get away with, so they trim back... savings on both ends. The 'in-house' training that they shout so loudly about, is Powerpoint slides delivered by a trainer who is often far less qualified than the 'students' who are trying to get up to the next rank for a few extra pounds per hour. They have you on a '0' hour contract, with an 'expectation' of doing 95hrs per month - another win win for Equinox. So they legally owe you no work, yet expect you to hit nearly 100 per month. If you do less sessions then you get slammed with hours of floor shifts every week, often at early mornings and up until 10pm at night (when you started at 6am it isn't cool) where you walk the floor like a zombie for minimum wage - no joke. The Tier X system is very well branded but many of the trainers simply aren't qualified to do that level of work. They are shattered from years of working for Equinox to get to that level and frankly many of them you'll find in the staff room looking exhausted yet striving for the next pay cheque. A trainer got cancer after working faithfully for the company for 5 years, regularly doing 140-160 per month (he looked beyond tired). The company gave him not 1 penny. Instead they endorsed having a whip around the clients and asked them to contribute for his living expenses for the year ahead. These clients have already put 10,000-20,000 pounds per year into purchased personal training - yep win win for Equinox again, they donated nothing. They treat the trainers like meat, they drain them for all they're worth. Some working 7 days per week, of their own volition yes, but if they didn't they would make a pittance. If the trainers don't do more than 40 sessions in a two week period, they take ANOTHER thirty percent off of their pay.

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    Advice to Management

    Invest in the PTs by paying at least a 50% contribution toward the training courses that you hold in house, delivered by external educators. You're making hundreds of thousands from your average PT each year, perhaps give some back by investing in them? It'll benefit the client too and improve the quality of the training, much of which is the pits, and the managers know it, but only care about the number of... sessions purchased per month.

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    Equinox Fitness2018-11-29
  4. "No work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Equinox Fitness full-time

    Pros

    Big company means a lot of resources and platform to achieve results. Small Club team means some allowance made to effect change.

    Cons

    The size of the company can be arresting to innovation. Uninspiring senior management - favouritism is rife.

    Advice to Management

    Improve the work life balance drastically. Unreasonable to expect staff to live breathe the company with no time for life outside it.

    Equinox Fitness2018-08-05
  5. Helpful (1)

    "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Maintenance in London, England

    I worked at Equinox Fitness full-time for less than a year

    Pros

    Free gym membership for all staff

    Cons

    Horrible care and treatment towards staff

    Advice to Management

    Show care and concern for staff

    Equinox Fitness2018-05-16
  6. Helpful (1)

    "Front House"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Equinox Fitness full-time

    Pros

    Good pay and work rate

    Cons

    Bad management and are not helpful to staff

    Equinox Fitness2018-04-06
  7. Helpful (2)

    "Personal fitness coach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Trainer in London, England

    I have been working at Equinox Fitness full-time for more than 5 years

    Pros

    I love coaching people and I get to train high end clients.

    Cons

    I don't like London and want to make a change.

    Advice to Management

    I want to become a Personal Trainer with a salary job in the middle east.

    Equinox Fitness2017-09-19
  8. Helpful (2)

    "Bulling and pushy sales"

    StarStarStarStarStar
     

    I worked at Equinox Fitness

    Pros

    Great atmosphere between members of staff and clients,membership as part of benefits

    Cons

    Poor management, pushy sales,bulling staff and constant threats warning letters and HR meetings.

    Equinox Fitness2016-04-20
  9. Helpful (2)

    "Great at most things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Equinox Fitness full-time

    Pros

    Company vision is incredible, good money, good perks (amazing gym, healthy food lounge within club). In the US the company has many clubs so that staff can learn and progress during their employment. Most of the managers are motivating. Good working environment.

    Cons

    Working in the UK limits growth for individuals. Company sells the idea of fast growing brand within London but actually the company hasn't grown at all since it opened. Company recruits staff for growth but company isn't growing! Too many senior staff. No investment in staff! Been working for several years and not one training course/educational aspect has been offered. Long hours throughout the year even when... business is slow. Money only good is bonuses are exceeded.

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    Advice to Management

    Focus on the staff that you've already got, look after them and they will stay for the future of the company. Work hard play hard is a brilliant mentality but don't let it blind you to the fact the business is too slow to warrant so many bodies in the club.

    Equinox Fitness2016-02-06
  10. "Great Culture and People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - People Services 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equinox Fitness full-time for more than 5 years

    Pros

    I have met a lot of great people working at Equinox and really enjoy living the Equinox Lifestyle. The culture is work hard and play hard. If you want to work for the industry leader, then Equinox should be your choice.

    Cons

    In People Services there is not a lot of education and development. Comp is lower then most other companies

    Advice to Management

    Provide more development to your PS team. The field teams have so much development opportunity, yet lacks at the corporate level.

    Equinox Fitness2019-09-19
Found 1105 reviews