Equinox Reviews

Updated 28 Feb 2021

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3.7
64%
Recommend to a Friend
70%
Approve of CEO
Equinox Executive Chairman, Managing Partner Harvey Spevak (no image)
Harvey Spevak
132 Ratings
Pros
Cons
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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "PT"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Trainer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equinox full-time for less than a year

    Pros

    Great working enviornment and great management.

    Cons

    No cons as i currently enjoy working there.

  2. "The worst professional experience I have ever had!"

    1.0
    Former Employee - Sales and Account Manager in London, England

    I worked at Equinox full-time

    Pros

    Exceptional salary when targets are fully met.

    Cons

    Terrible work culture, clicky management, bashing down, and making you feel worthless is something they do almost on an hourly basis with an extreme amount of ignorance and cockiness. The whole "believing in equal rights" and supporting LGQTQ communities is just a fancy marketing campaign they hide behind ... if you are a gay man, doesn't matter what you do, you will never be recognized or appreciated in their UK business.


  3. "Awful"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Equinox full-time

    Pros

    None that I can think of.

    Cons

    All of it was terrible.

    Continue reading
  4. "Good place with bad pay for a high class company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Equinox part-time for more than a year

    Pros

    *great management *good team/environment *good part time job during university time

    Cons

    *bad pay for high standard company *company does not care about individual *no bonus, extra pay for holiday dates etc

  5. "Not a bad part time job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Associate in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Equinox part-time for less than a year

    Pros

    -Networking -You can use the Gym

    Cons

    -Below Average Salary -Not the best culture

  6. "floor host at Equinox st james london"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Floor Host in London, England

    I have been working at Equinox part-time for less than a year

    Pros

    1) Great staff members, and great managers 2) Customers are polite 3) takes good care of you 4) perks of using the gym and gym facilities 5) good pay especially for a part time 6) great environment to work in 7) lots of opportunity to develop 8) flexible with working hours

    Cons

    going for a personal trainer position so as of so far working as a floor host, i do not have any problems with Equinox.

  7. Helpful (2)

    "Embrace the system and you'll do well"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Trainer in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Equinox full-time for more than 3 years

    Pros

    If during the interview process you find the methodology and systems appealing, and can truly commit to them you'll have some great opportunities. The educational platform is excellent, and while everyone progresses through the same curriculum they do encourage that you play toward your strengths - great for the clients and great for the trainers (especially when working in a team based format) The diverging paths of opportunities appear a little while down the road, and while you may not get the exact position you want you'll probably be directed into a better one for your skills, or a role that will help you develop the skills you need for the role you really want. There's more to career progress than management - lecture, coach, athletic performance development, media, writing, public speaking, etc. Understand that the more you give the more you will get, and you need to prove your abilities at the basics before getting ahead of yourself. In short, if you(really) trust and enjoy the system as it's laid out it's a fantastic company to work for.

    Cons

    Some of the same issues as are present anywhere, to varying degrees of severity: 1) To be successful/viewed as 'good' you will need to be busy, and willing to accept additional responsibilities (without compensation) because 'there are just some things you have to do if you want to go further' (aka. you'll do this for free if you want to progress). While this is true almost anywhere, when it's put in blunt terms it fuels the following problem... 2) Expendability - following from the last point, if you won't shoulder the extra someone else will and you'll fast find any and all leads, opportunities and little perks disappearing from your orbit (this is something I mainly observed, but once I needed some time (after 3 years of 60+ hour weeks and working through my holidays) to deal with personal things it was made very clear that I wasn't a 'team player' and it was disappointing to them. This level of push does lead to considerable burnout rates, but with a revolving door of new hires in/unsuccessful trainers out it becomes uninspiring and morale crushing. 3) If you're good at balancing your finances great! If you're less than that, I strongly advise sitting down with another coach to set up a system that allows you to create a buffer - summer & other holidays can be lean times and mean the need to front and back load your clients to ensure stability in your financial life. 4) If you have your own idea about how to train, how to evaluate (e.g. that you don't like doing a functional movement screen/programming so you don't do it you'll have a deeply unpleasant time. They have their systems so 1000's of trainers can seamlessly change places and clients can train anywhere and everyone understands everyone else - that simply doesn't work if you're an island unto yourself and they will remind you of that. All the above said, the experience, opportunities, pros and cons are obvious, they're very transparent about what is expected of you to progress and for those who can commit their every waking hour to it you'll excel; if you expect however to coast or have a freelance client base on the side you'll struggle to keep pace and progress as you desire.

  8. Helpful (2)

    "Things are VERY different behind the glamorous brand - read carefully"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Trainer in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Equinox full-time

    Pros

    Brand on your CV. Network of clients - but can get this from other less sharky gyms.

    Cons

    They keep a huge majority of the fee - nearly seventy per cent - from the client and give not even close to half to the trainer!!! IF that isn't an American corporate beast acting out greed I don't know what is. They make the trainer PAY for any external training courses, they won't even substitute any of the fee. They pay the external trainers as small a fee as they can get away with, so they trim back savings on both ends. The 'in-house' training that they shout so loudly about, is Powerpoint slides delivered by a trainer who is often far less qualified than the 'students' who are trying to get up to the next rank for a few extra pounds per hour. They have you on a '0' hour contract, with an 'expectation' of doing 95hrs per month - another win win for Equinox. So they legally owe you no work, yet expect you to hit nearly 100 per month. If you do less sessions then you get slammed with hours of floor shifts every week, often at early mornings and up until 10pm at night (when you started at 6am it isn't cool) where you walk the floor like a zombie for minimum wage - no joke. The Tier X system is very well branded but many of the trainers simply aren't qualified to do that level of work. They are shattered from years of working for Equinox to get to that level and frankly many of them you'll find in the staff room looking exhausted yet striving for the next pay cheque. A trainer got cancer after working faithfully for the company for 5 years, regularly doing 140-160 per month (he looked beyond tired). The company gave him not 1 penny. Instead they endorsed having a whip around the clients and asked them to contribute for his living expenses for the year ahead. These clients have already put 10,000-20,000 pounds per year into purchased personal training - yep win win for Equinox again, they donated nothing. They treat the trainers like meat, they drain them for all they're worth. Some working 7 days per week, of their own volition yes, but if they didn't they would make a pittance. If the trainers don't do more than 40 sessions in a two week period, they take ANOTHER thirty percent off of their pay.

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  9. "No work life balance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Equinox full-time

    Pros

    Big company means a lot of resources and platform to achieve results. Small Club team means some allowance made to effect change.

    Cons

    The size of the company can be arresting to innovation. Uninspiring senior management - favouritism is rife.

    Continue reading
  10. Helpful (1)

    "Front House"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Equinox full-time

    Pros

    Good pay and work rate

    Cons

    Bad management and are not helpful to staff

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