Estée Lauder Companies Reviews | Glassdoor.co.uk

Estée Lauder Companies Reviews

Updated 18 January 2019
1,128 reviews

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3.5
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Estée Lauder Companies President, CEO, and Director Fabrizio Freda
Fabrizio Freda
577 Ratings

Employee Reviews

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Pros
  • "Decent work/life balance; good organizational values" (in 73 reviews)

  • "The company provides great benefits and worked with a lot of talented colleagues" (in 86 reviews)

Cons
  • "but as someone who's been in the industry many years Estee tries their best to give a work life balance in an industry that doesn't have one" (in 53 reviews)

  • "Long hours, tough corporate managers" (in 43 reviews)

More Pros and Cons

  1. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in London, England
    Current Employee - Customer Service Representative in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies part-time (More than a year)

    Pros

    good work culture fit

    Cons

    low pay , good for first job.


  2. "Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estée Lauder Companies full-time (Less than a year)

    Pros

    Amazing office, staff discount and free products

    Cons

    Low salary and slow progression

  3. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Self Employed in Southampton, England
    Former Employee - Self Employed in Southampton, England

    I worked at Estée Lauder Companies full-time (Less than a year)

    Pros

    It was an extremely easy job. Good for alongside studying. Good management team. Very convenient for me because I lived next to coach pick up point which was supplied by work which was free. Good pay.

    Cons

    Late shifts
    Can get very dull and boring
    Cultural differences which can cause alot of tension between different cultures and the british workers are spoken badly about openly in another language which I did not agree with (which I understand as my mother is this descent herself)

    Advice to Management

    Enfore rules and consequenses


  4. "Why people should work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Picker/Packer in Fareham, England
    Current Employee - Picker/Packer in Fareham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies part-time (Less than a year)

    Pros

    - Supportive team
    - Strong guidance by team leaders
    - No job shadowing, just hands on learning

    Cons

    - Aching legs haha :D

    Advice to Management

    I have no advice, the job is perfect for a student who is seeking part time employment


  5. "Dc operative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Estée Lauder Companies full-time (More than 3 years)

    Pros

    Friendly, good place to work

    Cons

    Too many people, noisy


  6. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Estée Lauder Companies full-time

    Pros

    Great people. Great new office. A lot of trust.

    Cons

    Siloed working sometimes in the way of innovation.


  7. "Not what it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Estée Lauder Companies full-time (More than 5 years)

    Pros

    Staff discount on all products
    Holiday entitlement built up over time

    Cons

    Commissions and bonus get cut
    Area managers don’t listen
    Targets become un achieveable
    Long hours
    Bitterness from higher managers ( as in not shop floor ) when you hand your notice
    No career progression from the shop floor level. Those jobs are given to friends

    Advice to Management

    Listen to your managers about their concerns , Don’t talk down to them
    Run rate of targets is ridiculous
    Stop setting targets with an incentive then withdraw it with excuses
    Listen to teams

  8. "Asst Businness Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Business Manager in Glasgow, Scotland
    Current Employee - Assistant Business Manager in Glasgow, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Estée Lauder Companies full-time (More than 5 years)

    Pros

    Great company to work for, constant training and very supportive. Great incentives too.

    Cons

    Slightly pushing modern technology with social media on personal devices (phone/tablet etc). Days off/holidays not my own.

    Advice to Management

    None, very supportive.


  9. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Estée Lauder Companies full-time

    Pros

    I enjoyed working for Estee Lauder Cosmetics as a counter sales person/beauty advisor and kept a detailed customer ref log, filing details of clients, contact details, products purchased, interested in skincare or cosmetics or perfumes also purchased, with offers mailshotted. We attended product training which was extensive, before selling on the shop floor, we also would conduct beauty days where we would demonstrate with FREE make-up sessions, Estee Lauder cosmetics on the public, also giving some free samples of products, i use to really enjoy the interaction and loved my Estee Lauder make-up and perfumes.....(layering techniques), also demonstrated and skin care.

    Cons

    At Christmas times we really did not have time to demonstrate as offers where available and gift wrapping services necessary which took some time, although i would enjoy this, also keeping stock updated was sometimes a challenge.

    Advice to Management

    Enjoyed product training and would have liked this also to have included more demonstrating techniques and make-up skills (application of).


  10. Helpful (1)

    "Generally a good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Estée Lauder Companies full-time (More than 10 years)

    Pros

    Shared values and principles, good senior management, strong global executive team.

    Cons

    Poor pay, understaffed in key functions, short-term vision within the teams/functions.

    Advice to Management

    Improve pay/prospects to retain the best staff.