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Estée Lauder Companies Reviews

Updated 20 November 2017
899 reviews

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3.5
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Estée Lauder Companies President, CEO, and Director Fabrizio Freda
Fabrizio Freda
460 Ratings

899 Employee Reviews

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Pros
  • Great Career Opportunities and Work/Life Balance (in 62 reviews)

  • Great benefits to employees all over (in 67 reviews)

Cons
More Pros and Cons

  1. "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Bradford, Yorkshire and the Humber, England
    Former Employee - Account Manager in Bradford, Yorkshire and the Humber, England
    Recommends
    Positive Outlook

    I worked at Estée Lauder Companies part-time (More than 3 years)

    Pros

    Amazing company heritage , progressive , fantastic products and great training .
    Supportive , approachable and proactive management that model positive behaviours that are not often found in retail i.e. Integrity , recognition,professionalism and honesty . Refreshing .

    Cons

    Targets to be met each month , retail sector generally poorly paid and over saturated market

    Advice to Management

    You want to sell high end luxury products then make customer experience that from start to finish . Recognise that it's hard for stores to compete with amazing e-commerce offers including gifts / sampling ; the stores can't match and are not given the same advantages or discounts .


  2. Helpful (1)

    "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estée Lauder Companies full-time

    Pros

    - overtime if wanted
    - option to work early's, lates or nights
    - discount of products such as mac, estee lauder etc.

    Cons

    - repetitive
    - short breaks therefore rush to get lunch/smoke et


  3. Helpful (1)

    "Amazing Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Portsmouth, South East England, England
    Former Employee - Sales Advisor in Portsmouth, South East England, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Estée Lauder Companies part-time (More than a year)

    Pros

    Team more like a family
    Amazing discount
    Great progression available
    Lot's of staff incentives

    Cons

    the only con is extended Christmas hours which is expected with all retail

    Advice to Management

    Keep up the great work


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Fulfilling, rewarding and wonderful teams and culture."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Job enrichment and training. Travel and exposure to other markets. Collaborative working style across brands. Tech savvy and data rich.

    Cons

    Pay below market value. Lack of succession planning for mid and senior level roles. HR team seems under resourced for rapidly growing business.

    Advice to Management

    Succession planning for mid-level roles needed to become senior management and future directors.


  6. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Estée Lauder Companies full-time

    Pros

    Great benefits and Good pay

    Cons

    Great as far as retail work goes, not many faults


  7. "Great Staff Discount and Decent Commission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in London, England
    Former Employee - Beauty Advisor in London, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Estée Lauder Companies full-time (More than a year)

    Pros

    Great staff discount and potential to make good commission during the festive period.

    Cons

    Management structure could be quite domineering at times.


  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Adviser
    Current Employee - Beauty Adviser
    Recommends
    Neutral Outlook

    I have been working at Estée Lauder Companies full-time

    Pros

    Lauder are a great company who invests in their people. Training is first class and management is very supportive.

    Cons

    The pay for this particular brand isn't as good as other houses. There is little room for growth.

    Advice to Management

    Keep being supportive to staff but pay needs to become more competitive.


  9. "Account manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estée Lauder Companies full-time

    Pros

    Lots of great brands within the company. Up to date with current trends. In good stores and areas. Professional cosmetics and skin care company.

    Cons

    There are not enough career progression opportunities after becoming an account manager.


  10. "Part Time consultant, this was a perfect part time position whilst studying."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Consultant in Birmingham, England
    Former Employee - Beauty Consultant in Birmingham, England
    Recommends

    Pros

    staff discount is amazing!
    Loads of brands to choose from

    Cons

    Not that i could find any faults to be quite honest.

    Advice to Management

    N/A


  11. "Demand Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Demand Planner
    Current Employee - Demand Planner

    I have been working at Estée Lauder Companies full-time (More than a year)

    Pros

    Good, Respected, Care for employees

    Cons

    Nothing much as for any cons


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