Etihad Airways Reviews

Updated 13 May 2021

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3.7
70%
Recommend to a Friend
62%
Approve of CEO
Etihad Airways Interim Group CEO Ray Gammell
Ray Gammell
196 Ratings
Pros
  • "Best Employee and the best travel benefits(in 54 reviews)

  • "Traveling the world, meeting a lot of different nationalities, good salary(in 46 reviews)

  • Cons
  • "Working long hours and no accommodation and transportation(in 25 reviews)

  • "etihad is based in abu dhabi and it's expensive as a city(in 20 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Nice Airline

      6 Apr 2021 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      International, luxury, looking at the future

      Cons

      Restructuring and uncertainty, long internal processes

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    2. 4.0
      Former Employee, more than 3 years

      Great company

      29 Apr 2021 - Direct Sales Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with and learn from and amazing perks!

      Cons

      Some legacy processes were slow to progress, mostly good though.

      Continue reading
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    3. 4.0
      Former Employee

      salary

      19 Apr 2021 - Online Community Officer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing flight benefits could fly on the whole network for cheap

      Cons

      The work hours were unsociable

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    4. 3.0
      Former Employee

      Enjoyed opportunities to travel the world but company itself could do much better.

      21 Feb 2021 - Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits (discounts on many venues, shops and bars, tickets, deals on hotels, medical), salary if you are coming to the role from outside and can negotiate, summer all year around, multicultural environment.

      Cons

      If you progress (career wise) internally you get much smaller salary compared to someone else who comes from outside to do the same job. Almost no chance for career progression - important who you know.

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    5. 5.0
      Former Employee, more than 3 years

      good company

      22 Jan 2021 - Cabin Crw 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good money and home and bills paid

      Cons

      long shifts and no career progression

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    6. 5.0
      Former Employee

      Good experience

      1 Oct 2020 - Quality Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Varied projects, descent office environment, good colleagues, large number of different nationalities.

      Cons

      Social life can be peculiar

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    7. 3.0
      Former Employee, more than 3 years

      Amazing Benefits

      6 Dec 2020 - Customer Service Representative in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and very good morale between colleagues.

      Cons

      Everything monitered, high expectations. Low pay for what the job entailed

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    8. 3.0
      Former Employee

      ok

      18 Oct 2020 - Aircraft Maintenance Technician in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      lucrative salary, pleasant multinational colleagues

      Cons

      volatile shift changes and turnover rate of managers

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    9. 4.0
      Former Employee, more than 3 years

      Good experience

      11 Nov 2019 - Cabin Crew 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The overall pack was amazing. The money is good and it's all for yourself because you don't pay taxes. Accomodation is provided or housing allowance is paid in addition to the salary. We stayed in overall nice hotels and most layovers were nice although most of them were 24 hours. We had a lot of discounts at stores and restaurants... Abu Dhabi is a nice city to live in

      Cons

      Long working hours with sometimes minimum rest hours between flights. This was exhausting and you reach a point where you can't get out of bed. The company's vision has been unclear for the last three years and constant change in management and restructuring affected the business and the passengers' experience. Which meant it was up to the crew to defend the company's reputation onboard the aircraft when passengers got onboard and complained about the constant changes. There was a culture of bullying which unfortunately was not addressed much. Hierarchy is everything on board and if the captain tells you off for no reason, nothing you can do about it because his word weighs more than yours. There was no pay raise for four years. Most Cabin managers hold their posts because they have been with the company for so many years. Passengers can tell you off, be rude to you, shout at you and call you names and you still can't defend yourself because if you speak back, you'll probably end up with a warning (passengers are always right in this company)

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      1 person found this review helpful
    10. 3.0
      Former Employee, more than 3 years

      it was alright

      18 Jun 2020 - Ticketing in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff discounted tickets and the annual free ticket

      Cons

      Not much flexibility in terms of booking time off

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    Viewing 1 - 10 of 688 Reviews

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