Europcar Reviews | Glassdoor.co.uk

Europcar Reviews

Updated Nov 4, 2019

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3.4
56%
Recommend to a Friend
79%
Approve of CEO
Europcar CEO Caroline Parot  (no image)
Caroline Parot
25 Ratings
Pros
  • "Best out of the car rental companies in ireland, very innovative, modern culture(in 7 reviews)

  • "Good working hours for a Customer Services Centre - no weekend working(in 7 reviews)

Cons
  • "long hours is required in the shift(in 16 reviews)

  • "Major lies before you start work, majors lies when in the job, poor management in many departments, lack of modern thinking(in 7 reviews)

More Pros and Cons
  1. "Great role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SME Business Manager in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Europcar full-time for more than a year

    Pros

    Good company Clear vision Great benefits

    Cons

    No real issues at all

    Europcar2019-08-14
  2. "Not bad probably wouldn't work here again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Rental Sales Agent in Dover, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Europcar full-time for more than a year

    Pros

    Pay is quite good and competitive

    Cons

    Having to travel to different branches to work

    Advice to Management

    Be better

    Europcar2019-09-10
  3. "Decent for what it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Rental Sales Agent in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Europcar full-time for more than a year

    Pros

    Staff, cars and banter

    Cons

    Management, head office and all sorts

    Europcar2019-09-10
  4. "Good varied job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Driver in Liverpool, England
    Recommends

    I have been working at Europcar full-time for less than a year

    Pros

    Driving brand new prestige cars, no 2 days exactly the same.

    Cons

    Wages too low, long hours.

    Europcar2019-08-15
  5. "nice commission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Europcar full-time

    Pros

    opportunity to make a lot of commission and good staff rental deals

    Cons

    long hours and poor management

    Europcar2019-07-30
  6. "Easy job, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Agent in Newham, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Europcar full-time for more than a year

    Pros

    The job is quite easy and pleasant if you enjoy driving

    Cons

    Poor management, the worst fleet controllers I ever worked with Differences between employees

    Europcar2019-08-08
  7. "Enjoyable position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Europcar full-time for more than a year

    Pros

    Good progression to climb ladder, plenty of support when needed. Company car.

    Cons

    Can be stressful at times.

    Europcar2019-05-26
  8. "Unethical and unprofessional. Avoid working here at all costs!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Rental Sales Agent 
    Doesn't Recommend

    I worked at Europcar full-time for more than 5 years

    Pros

    After working here for 5 years, nothing at all,. It is a sinking ship! Make sure you jump out in time

    Cons

    You are treated like a number. No proper training structure. First few weeks you just sit behind someone and observe them . Always under staffed so you have to end up doing more work and are paid peanuts for it. Bonus scheme is hyped up to new starters but what they wont tell you is company keeps finding new ways to not pay out your full bonus that you have worked so hard for. They will take anyone one when they... desperate, i have seen valeters who clean cars being interviewed for front desk or asked to cover when under staffed. Staff turnover is so high, people keep going and coming like buses. The training group frontline will train you to lie to the customers and get every penny out of them without the customers noticing. If you are a decent person this will make you feel bad, if you are not you will be chasing commission only to found out your commission has not been paid in full due to xyz any reason under the sun. Most of the employees are always stressed and always moaning about things not right yet carry on working there which I found baffling. Just get up and leave!

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    Advice to Management

    I know desperate times call for desperate measures, but that does not mean you replace a rare really good manager liked by most of the staff with someone who has come through a recommendation because he is the best man at the wedding of the person recommending him. Car hire is a complex industry and to get some clown in with no car rental experience telling staff who have worked there for years as to how to do... things is just diabolical.

    Show More
    Europcar2019-06-28
  9. "Your only a number !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Europcar full-time for more than 5 years

    Pros

    None what so ever worth mentioning

    Cons

    Long hours, unappreciated, endless KPI’s, corruption from the directors down. If your face doesn’t fit your out !

    Advice to Management

    Look at the turn over if staff in certain regions and ask why?

    Europcar2019-06-25
  10. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Europcar full-time for more than 10 years

    Pros

    Great fun, professional , love it

    Cons

    None great to work for

    Advice to Management

    None

    Europcar2019-05-31
Found 217 reviews