Europcar Reviews

Updated 9 Sep 2020

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3.4
58%
Recommend to a Friend
83%
Approve of CEO
Europcar CEO Caroline Parot  (no image)
Caroline Parot
30 Ratings
Pros
  • "Great people but sometimes can be hard to find the right fit(in 7 reviews)

  • "Smart & Supportive workforce; Good and varied challenging work; Very good work-life balance; Lots of opportunity to grow / progress your career(in 7 reviews)

Cons
  • "Long hours, lack of vehicles and complicated commission structure(in 18 reviews)

  • "Poor management, lack of organisation above(in 8 reviews)

More Pros and Cons
  1. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Management in Bushey, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Europcar full-time for more than 5 years

    Pros

    Great company to work, excellent staff

    Cons

    No cons at this stage

  2. "Over worked and underpaid"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Leeds, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Europcar full-time for less than a year

    Pros

    Computer work, not too bad

    Cons

    lieing to customers, is very bad

    Continue reading

  3. "Not Bad"

    4.0
    Former Employee - Station Manager in London, England

    I worked at Europcar full-time

    Pros

    Up to date cars, good commission

    Cons

    Often forgotten about, long hours

  4. "Wow"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Bristol, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Europcar full-time for more than a year

    Pros

    Great people but sometimes can be hard to find the right fit

    Cons

    Targets are un realistic To achieve day by day

    Continue reading
  5. COVID-19

    "Europcar - nu support during the pandemic"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Agent in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Europcar full-time for more than a year

    Pros

    - the possibility to drive expensive cars if you're passionate about - most of the colleagues are friendly - the job is easy if you enjoy driving

    Cons

    - minimum wage even in London - poor management - overtime for the same rate - pushing yourself to work without a break although you work for more than 8 hours I would say this is the worst company I ever worked for. Although I worked for Europcar for almost two years, it was due to their flexibility to allow me to switch from full-time to part-time hours during my university years and because I got along very well with the colleagues. I was tested positive for Coronavirus on 27th of March and had to isolate for two weeks. I didn't feel better at the end of the isolation and asked my manager if I can be furloughed. In a nutshell, I have been told they can not furlough me because there is work available and once I get Coronavirus I cannot get it a second time so I am safe to work, although I am asthmatic. I left the company for this reason. I know they are not required to furlough me but I didn't feel any appreciation and support and I didn't want to put myself at risk again especially because I was not fully recovered after more than one month, but I have been told the symptoms might last up to 8 weeks. During my time at Europcar, we had to work long hours without a break, push ourselves every day to finish most of the delivery and collection for the day but we ended up arriving home after 8 or 9 pm with shifts starting from 8 am every day. Many times fighting with the fleet controllers or managers because of long hours and no social life, forced to accept the overtime hours every day. Customers were angry with us because of late deliveries/collections although we had nothing to do with that; fleet controllers use to lie to them about the time expected to have the cars delivered/collected. And after all this, when I ended up needing Europcar's support during the pandemic, they turned their backs on me. Shame on you!

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  6. "Excellent"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Europcar full-time for more than a year

    Pros

    Location, management, salary, shift pattern, team

    Cons

    Late shifts, no weekend off, no holidays, stressful

  7. "good job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tyne and Wear in Northampton, England

    I worked at Europcar full-time

    Pros

    good pay for the work that you do

    Cons

    bad management is really terrible

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  8. "Not a good place to work"

    2.0
    Current Employee - Anonymous Employee 
    Doesn't Recommend

    I have been working at Europcar full-time for more than 10 years

    Pros

    Driving the cars itself is a pro.

    Cons

    PAY The Greenway system is specifically designed to make it impossible to do your job effectively. The people above you are bonused on your performance, meaning they put pressure on you for their own gain. The pay.... Is incredibly bad. Minimum wage for the service agents... A pittance more for office staff.

    Continue reading
  9. "Nice place to work. Great people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - OTR Company Driver in Leicester, England

    I have been working at Europcar full-time for more than 10 years

    Pros

    Great people to work with

    Cons

    salary should be a lot higher for the work done

  10. "My time at EuropCar"

    5.0
    Former Employee - Operations Intern in London, England

    I worked at Europcar part-time for less than a year

    Pros

    Friendly people, always willing to help

    Cons

    Need more room for growth within the organisation

Found 174 reviews