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Eurostar International Reviews

Updated 7 February 2017
22 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Eurostar International CEO Nicolas Petrovic
Nicolas Petrovic
9 Ratings

22 Employee Reviews

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  1. "manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in London, England
    Former Employee - Project Manager in London, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    great it was fun place to be

    Cons

    not a lot of career progression

    Advice to Management

    allow people to be the best they can


  2. "Organisation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Eurostar International full-time

    Pros

    Great product, benefits are good, including tickets to European destinations and discount off UK Rail travel and good pension scheme.

    Cons

    A hierarchical culture, not much praise and recognition.

    Advice to Management

    Invest in your people and nurture those that add value and be more transparent.


  3. "Average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Current Employee - Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Eurostar International full-time (More than a year)

    Pros

    multicultural work environment, good brand name, benefits (final salary pension scheme and vouchers), good work/life balance (depends on the manager).

    Cons

    poor management, politics, difficult career progression, non-stop restructuring, no salary raise, no bonuses, uncertainty.

    Advice to Management

    Hire senior management with actual management skills.


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  5. "Eurostar Customer Service Team Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get to choose which shift you work on
    The majority of staff are friendly and outgoing
    Discounted tickets for staff members

    Cons

    At peak times it can get really busy on the concourse and some passengers are not very understanding
    The job involves a great deal of standing and answering the same questions
    Short breaks


  6. Helpful (1)

    "Working for Momentum Services Ltd as a Steward on board the Eurostar"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Eurostar International full-time

    Pros

    Momentum Services Ltd:
    Good life style if you are young: 3 days ON / 2 days OFF and the flexibility to swap your days off allows you to have 1 week OFF every months without having to use your holidays.
    If you like France it is a good way to spend some time in Paris - Lyon - Marseille - Bourg St Maurice at no cost.

    Cons

    Momentum Services Ltd:
    very hierarchical company with French management style (it is not what you do that matters but who you know)
    Company treats its employee like numbers and care little about them
    High pressure environment and unsociable working hours
    You are wearing the Eurostar uniform - without the perks


  7. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Eurostar International full-time

    Pros

    Multi-cultural, friendly atmosphere, generally good work/life balance, good benefits.

    Cons

    Big brand, but medium sized company, limits career opportunities in some departments. Hierarchical and slow to change.

    Advice to Management

    Empower staff to be able to make decisions directly rather than need to refer to top level management.


  8. "Nice company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice people to work with

    Cons

    No direction generally within the company

    Advice to Management

    More attention to detail on most levels


  9. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Neutral Outlook

    I have been working at Eurostar International full-time (More than 3 years)

    Pros

    Good culture, energetic and open. Great product: international high speed train under the sea.
    Its size makes it possible to be exposed to many aspects of the business

    Cons

    Medium size company, does not always have career opportunities


  10. "IT Project Manager"

    Star Star Star Star Star
    Former Employee - IT Project Manager in London, England
    Former Employee - IT Project Manager in London, England
    Recommends

    I worked at Eurostar International (More than a year)

    Pros

    Great company to work for

    Cons

    Can't think of any really

    Advice to Management

    N/A


  11. "Friendly & multi-cultural"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Positive Outlook
    No opinion of CEO

    I have been working at Eurostar International full-time (More than 5 years)

    Pros

    - Great work-life balance
    - Friendly
    - Multi-cultural employees
    - Good perks (rail discounts)

    Cons

    - Salaries are a bit low
    - Career progression is quite limited

    Advice to Management

    More recognition to your employees



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