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Eurostar International Reviews

Updated 25 April 2017
24 reviews

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3.6
Star Star Star Star Star
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Eurostar International CEO Nicolas Petrovic
Nicolas Petrovic
10 Ratings

24 Employee Reviews

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  1. "manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in London, England
    Former Employee - Project Manager in London, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    great it was fun place to be

    Cons

    not a lot of career progression

    Advice to Management

    allow people to be the best they can


  2. "Average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Current Employee - Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Eurostar International full-time (More than a year)

    Pros

    multicultural work environment, good brand name, benefits (final salary pension scheme and vouchers), good work/life balance (depends on the manager).

    Cons

    poor management, politics, difficult career progression, non-stop restructuring, no salary raise, no bonuses, uncertainty.

    Advice to Management

    Hire senior management with actual management skills.


  3. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Neutral Outlook

    I have been working at Eurostar International full-time (More than 3 years)

    Pros

    Good culture, energetic and open. Great product: international high speed train under the sea.
    Its size makes it possible to be exposed to many aspects of the business

    Cons

    Medium size company, does not always have career opportunities


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  5. "IT Project Manager"

    Star Star Star Star Star
    Former Employee - IT Project Manager in London, England
    Former Employee - IT Project Manager in London, England
    Recommends

    I worked at Eurostar International (More than a year)

    Pros

    Great company to work for

    Cons

    Can't think of any really

    Advice to Management

    N/A


  6. "Friendly & multi-cultural"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Positive Outlook
    No opinion of CEO

    I have been working at Eurostar International full-time (More than 5 years)

    Pros

    - Great work-life balance
    - Friendly
    - Multi-cultural employees
    - Good perks (rail discounts)

    Cons

    - Salaries are a bit low
    - Career progression is quite limited

    Advice to Management

    More recognition to your employees


  7. "Working Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Eurostar International full-time (More than 5 years)

    Pros

    Multicultural, friendly, benefits, work life balance.

    Cons

    Slow to react and change


  8. Helpful (1)

    "Exciting and varied, however using old technologies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Eurostar International full-time (More than 5 years)

    Pros

    Amazing benefits
    Good salaries
    Great mix of people who work there
    Ability to travel
    Offers flexible working opportunities
    Have had the chance to work in numerous projects around the business
    Have built my career

    Cons

    Using systems installed in 1994 when Eurostar began making everyday operation more difficult for customers
    Impossible to be better than competitors without simple technology installed, such as internet, improved check-in systems, upgrading facilities, lifts working,
    Morale is low
    Lots of people have been there for years, they are miserable and moan, won't leave as benefits and pay too good but creating negative environment for happy colleagues
    Not enough staff in customer facing areas
    Organise projects very last minute creating havoc for other teams
    Decisions made without consulting departments involved

    Advice to Management

    Update systems,
    Work in stations and on board regularly to understand the operation, the voice of the customer and the heart of the business


  9. "Big company brand, small company feel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Eurostar International full-time (More than 3 years)

    Pros

    Benefits
    Exposure to all areas of the business
    Range of projects
    Excellent brand name
    Changing environment
    Growth business
    'Sense' of company values for most people

    Cons

    Still ex-rail mentality in areas of the business
    Progression through the business can be difficult as minimal layers for promotion
    Slow to change
    Lacking in combined strategy. Multi speed business, departments not always aligned in goals
    Hierarchical


  10. "Straight forward!"

    Star Star Star Star Star
    Former Employee - Marketing in London, England
    Former Employee - Marketing in London, England
    Recommends
    Approves of CEO

    I worked at Eurostar International full-time (More than 5 years)

    Pros

    Moved through the process very quickly!

    Cons

    None! This place is a slice of heaven!

    Advice to Management

    Keep up the great work!


  11. Helpful (2)

    "Great for a while, but frustrating and very disappointing to end with."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Support Analyst in London, England
    Former Employee - IT Support Analyst in London, England
    Doesn't Recommend
    Neutral Outlook

    I worked at Eurostar International full-time (More than 5 years)

    Pros

    A good brand for your CV. Interesting company and many loyal employees, although nowhere near as many as there used to be. Good travel benefits.

    Cons

    Over the last few years the company has gone into meltdown. Since the snow delay debacle and the threat of competition the company has panicked. Lots of cuts, a catastrophic outsourcing of IT to India has left the company on it's knees with a very dissatisfied workforce. There are so many middle managers managing 'partners' it's become a joke. The public facing staff often face a very challenging job when there are delays with hardly any backup from their managers.

    Very few little chance of career progression. It's a case of favours for friends - or so it seems anyway.

    Depending on the department you are joining think carefully!!

    Advice to Management

    Sort out the morale issues! Keep hold of your more experienced staff - you've lost too many already.


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