Evans Cycles Reviews | Glassdoor.co.uk

Evans Cycles Reviews

Updated 14 July 2018
80 reviews

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80 Employee Reviews

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Pros
Cons
  • "Communication between stores and head office is a bit hit and miss but getting better" (in 12 reviews)

  • "You are being paid minimum wage for specialist knowledge and then you are a cleaner when the shop is quiet" (in 10 reviews)

More Pros and Cons

  1. "Not good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Discount is good, that’s about it.
    Holiday pay is okay
    HR websites used for employees to book holiday and see their documents is alright and usually effective

    Cons

    Head office do not listen to shop staff and do not take into account the effort and hard work of the shop staff and the unpleasant people that have to be served/faced on a daily basis.
    The company is demotivating and unobservant.
    Majority of retail employees are not bike people, the company tries to employ the masses rather than people who know how to do the job.
    Selection and training process for management is highly ineffective and does not usually benefit stores.
    Low paid for the work and the daily challenges.
    Voices of the shop staff are not heard.
    Shop staff are constantly ignored and pushed to the side for the benefit of rude and very unpleasant customers.
    HR department are unprofessional.
    Communication within the company is very poor and doesn’t seem to have improved.
    Many head office employee do not follow company handbook and the company as a whole does not train its employees based on the handbook or the employees job descriptions.
    Shop staff are constantly undermined in front of customers by head office just to please rude and a shove customers, this then constantly demotivates and disrespects the staff who are then told to work harder even though they are not respected or appreciated

    Shop staff are continuously disregarded, slated and unappreciated, and very forgotten.

    Advice to Management

    Listen to shop staff and actually take on board their views. Ignoring staff and “asserting you dominance” is rude and will just push your employees away as it is disrespectful and very rude.


  2. Helpful (1)

    "Regional Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Gatwick, England
    Current Employee - Regional Manager in Gatwick, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Evans Cycles full-time (Less than a year)

    Pros

    Great colleagues, grear customers, great product, great senior team, a thoroughly engaging company to work for, love it

    Cons

    None, it’s a great company to work for

    Advice to Management

    Continue on the positive path we are on and continue to keep our colleague, customers and passion at the heart of everything we do.

  3. "Not a bike shop, just a poorly run retail store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Evans Cycles part-time

    Pros

    Some nice people to work with. Apart from that not much

    Cons

    Where to start - Lack of staff motivation, lack of respect for shop floor staff, poor management, corrupt management practices, hiring management with no previous management experience (power tripping), homophobia and sexism in the work place, rubbish and unfair bonus system.

    Advice to Management

    Give more respect to the shop floor staff and hire management who actually know how to manage.


  4. "Bikefest18"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Sutton Coldfield, England
    Current Employee - Sales Associate/Cashier in Sutton Coldfield, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Evans Cycles part-time

    Pros

    The reason to work at Evans is that Evans as a company goes above and beyound any other company and they are just as enthusiastic as the people working for them my exile rice has been amazing and bikefest for me was anothe reason that Evans will always be an amazing place to work, we all work hard and bikes if one way to let your hair down try some new stuff and get more experience and ride like you’re life depends on it

    Cons

    None it’s that good

    Advice to Management

    Keep up the amazing work


  5. Helpful (1)

    "Now asking employees to leave good reviews to attract more fresh passion to destroy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Evans Cycles full-time (More than 8 years)

    Pros

    The friends you make and employee discount allowance. Twenty words minimum, hmm sorry there’s nothing more to mention. Don’t work for Evans Cycles

    Cons

    At store level you are constantly told you are never doing enough or a good enough job, even when targets are hit you are still not good enough and there will be something found in the weekly performance reviews to apply more pressure.
    The company is no longer owned by people with a passion for cycling and I’ve heard regional managers admit they know nothing about cycling and seen them manipulate figures to apply more pressure on stores.
    It’s now at the point of monitoring the number of customers that walk into a shop and if they actually buy anything if not the store team will be made to feel incompetent my regional managers, this has now introduced the attitude of if your not buying anything your not welcome,
    The current management have abandoned the cycling enthusiasts that we use to serve and started treating everyone customers and employees like idiots that don’t know what they want or know what they are doing.
    Because the industry is in a stale state at the minute and the investors paid way to much for the company there is an atmosphere of who’s fault is it and who can we blame. Avoid working for Evans Cycles it’s a slow death for this company under current ownership and management

    Advice to Management

    Management move on, you have no passion for cycling. Owners cut your losses sell the company to someone who doesn’t just want to make a quick profit. You jumped on this bandwagon 5 years to late


  6. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Former Employee - Sales Assistant in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Evans Cycles part-time (More than a year)

    Pros

    Nice people to work with

    Cons

    Pay is a little low

    Advice to Management

    Need better pay and benefits for staff.


  7. "Good if you just want a part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Evans Cycles full-time (More than 5 years)

    Pros

    Relaxed atmosphere in the stores, and a friendly customer base

    Cons

    Pay is shockingly low for the full time staff. You could very easily double you salary working for a competitor.

    Advice to Management

    Management need to put more emphasis on the well being of their staff in the stores.

  8. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Evans Cycles full-time

    Pros

    Everyone working their was very nice and a friendly atmosphere. I still am friends with most of them today.

    Cons

    I was working and living in London and the pay could have been a little more.


  9. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Evans Cycles full-time

    Pros

    Friendly staff members and colleagues.

    Cons

    Bad pay, lack of training and progression within the company


  10. "Utterly shocking!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Evans Cycles part-time (More than a year)

    Pros

    Trade prices for staff are cool but you don’t get paid enough to use it

    Cons

    IF You want to progress, forget that, the company won’t even give you a contract after 2 loyal years of service, you are constantly messed around and given false promises saying things will change that never happens.

    Wages are poor, 6.12 for 2 years not a single pay rise, even though other staff memebrrs were getting 6.70, yet management didn’t care.

    Don’t listen to the bonus scheme, you’ll be lucky to get 20 pounds a month let alone the hundreds they suggest

    Equally workplace bullying is just accepted, will happily call out the store manager in the leeds city store for verbally abusing staff, and shoving them off the till if they’d just being serving a customer yet stood there for 20 seconds for whatever reason

    Advice to Management

    Don’t tell lies.


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