Evolent Health RN Care Manager Reviews | Glassdoor.co.uk

Evolent Health RN Care Manager Reviews

Updated 27 Feb 2018

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3.9
71%
Recommend to a Friend
100%
Approve of CEO
Evolent Health CEO      Frank Williams
Frank Williams
2 Ratings
  1. "Care Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RN Care Manager in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Evolent Health full-time for more than a year

    Pros

    Great Culture, people, benefits and transparency

    Cons

    be prepared for constant change with a growing pop health services company. Evolent has been great to me and don’t have any bad things to say.

    Advice to Management

    I feel management could help direct employees in the right direction when seeking opportunities to grow within the company.

    Evolent Health2018-02-27
  2. Helpful (13)

    "Total lack of management with a constant state of insanity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - RN Care Manager 
    Doesn't Recommend
    Negative Outlook

    I worked at Evolent Health full-time for more than a year

    Pros

    Flexibility of being able to work from home

    Cons

    Incompetent management and total lack of continuity for patients

    Advice to Management

    Stop talking to your nurses as if they are kindergarteners. This whole Rockstar show is demeaning. There is not one Manager/clinical operations director with Case/care management experience in their past which calls for total lack of continual ignorance, inconsideration and quality of care for the patients. To the CEO and President, Start looking to rebuild from the top down. You are losing members by the hundreds with the contract that is in place. You have put nurses in charge who have no idea how to navigate to keep the goal of continuity of care which in turn will be the demise of the contract. They have switched patients to nurse Care advisors at least 5 times within a 7 month time period which in turn makes the patient 1. More skeptical 2. More frustrated 3. Stop answering the calls because it has become completely abusive with as many outreaches they have put in place (again-lack of knowledge to know how to do correct Care Management) 4. Patient ends up back in the hospital. Yet the managers try and talk down to the nurses who have had years of experience. So, on top of losing patients which in turn loses your contract and reputation....you are losing really good nurses. If it weren't for the contract nurses that have a wealth of knowledge and excellent work ethic, you would have lost your contract. They get zero credit and are given caseloads that 4 of your core nurses could never handle. Some had engaged more patients than your entire team of core nurses did in a year. Hence, start looking within your company or you are going to fail big. I'm relieved I'm gone. The stress that is in place does not have to be that way at all. You could be having a well oiled machine in place if you really took the time out to start from the top in changing positions and hiring extremely experienced Care/Case Managers. Lastly, contract nurses were told they were and then weren't hiring unless they could do home visits in Baltimore yet a contractor from Florida who was remote got hired behind closed doors by one of your managers that was extremely deceptive. I'm sure there will not be any home visits to Baltimore from Florida. So in addition to losing quality of care for these patients due to lack of experience and professionalism, you can add on discrimination. Best of luck

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    Evolent Health2017-05-12
  3. "Just don't think too much about it..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Contractor - RN Care Manager in Arlington, VA
    Neutral Outlook

    I have been working at Evolent Health for less than a year

    Pros

    1) Casual dress/dress-for-your-day environment. 2) The work is not physically demanding. 3) Free snacks. 4) Option to work remotely. 5) Work-life balance.

    Cons

    1) There are frequent policy changes that make it seem as if management is incompetent. The amount of policy changes has reached a point where it is actually humorous. ...Why stress, when the policy is likely to change in the next 30 minutes, making your last hour of work obsolete? On a more serious note though, the frequent policy changes does make your work seem meaningless. 2) Evolent has a tendency to set "loose" contract terms with their contract employees. If the company "renews" your contract, they will renew for "about three months", or as determined by the work flow/needs. You do not get a set term, which is frustrating when you are trying to determine your employment status or figure out if you need to be applying for other positions. 3) Option to work remotely: I know I also mentioned that in my "Pros", but it is also a "Con" in that when your team is remote, it is difficult to feel connected to your team.

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    Advice to Management

    1) Management needs to better recognize people with talent, and bring them up to help strategize and solve policy problems. For example: If you consistently hear an individual making good points/pointing out key issues, that individual might be beneficial in resolving policy issues. 2) Set clear contract date terms.

    Evolent Health2016-11-19
  4. Helpful (1)

    "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    RN Care Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Evolent Health

    Pros

    Great work-life balance, Flexible schedule, Rapidly growing company, Many opportunities for growth within

    Cons

    There are no cons at this time

    Advice to Management

    increase transparency

    Evolent Health2016-09-21
Found 4 reviews