Expedia Group Reviews | Glassdoor.co.uk

Expedia Group Reviews

Updated Sep 15, 2019

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Found 265 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
83%
Approve of CEO
Expedia Group CEO Mark Okerstrom
Mark Okerstrom
56 Ratings
Pros
Cons
  • "If you are able to then you can have a good work/life balance but it is tricky for many people (especially with families)(in 108 reviews)

  • "Upper management often failed to listen to feedback or address complaints(in 57 reviews)

More Pros and Cons
  1. Featured Review

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Market Manager in London, England
    Recommends
    Approves of CEO

    I have been working at Expedia Group full-time for less than a year

    Pros

    - Culture - More focus on base salary rather than bonus - Entrepreneurial - Ability to influence - Travel perks - Role development

    Cons

    To be confirmed as of yet

    Expedia Group2018-09-26
  2. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia Group full-time for more than a year

    Pros

    Good Benefits , good for progression

    Cons

    can not think of any cons

    Expedia Group2019-08-14
  3. "Great Culture, Great Flexibility, Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior ECommerce Specialist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia Group full-time for less than a year

    Pros

    Really interesting projects and tasks that many departments are involved in which follows the values of one team one group. Great work life balance Great benefits including life assurance, critical illness, income protection. Additional benefits you can select including cycle vouchers, travel insurance, private medical, dentist insurance, gadget insurance and many more. Office is really nice with newly revamped... terrace and games room along with table tennis tables. Free drinks fridges in every kitchen which has healthy and soft drink options.

    Show More

    Cons

    Very complex business with so many details that you just need to learn and a lot of changes within the company. However this is necessary for continuous innovation. Besides from this no cons so far.

    Expedia Group2019-09-07
  4. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia Group full-time for more than 3 years

    Pros

    great great great great great

    Cons

    things can take a long time

    Expedia Group2019-09-07
  5. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Expedia Group full-time for less than a year

    Pros

    Really fast paced - there's always lots going on and plenty of interesting projects to get involved in Lots of career development opportunities Genuine, lovely, clever co-workers Great benefits! Travel allowance and travel discounts, wellness allowance to spend on gym membership etc as well as all the standard ones. Brilliant paternity leave. Relatively good work life balance, and very flexible working culture

    Cons

    Lots of change, constantly, which can get tiring Can be really difficult to get things done across more than one division, as they all have different processes

    Expedia Group2019-09-04
  6. "Place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia Group full-time for more than 5 years

    Pros

    opportunity, exposure, culture, pay.

    Cons

    no major issues to report

    Advice to Management

    continue to communicate

    Expedia Group2019-09-04
  7. Helpful (2)

    "The only constant is change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Islington, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Expedia Group full-time for more than 3 years

    Pros

    - Flexible work culture - Cool offices - Good benefits - Decent salary

    Cons

    - No career progression or training to develop in your role - Not very motivating or challenging - Too much corporate nonsense

    Expedia Group2019-08-26
  8. Helpful (5)

    "Going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Expedia Group full-time for more than 5 years

    Pros

    Getting the chance to work with some really smart people, more casual and easy-going work environment and dress code than most companies.

    Cons

    This used to be a fun and creative company with a start up like culture, especially in engineering. No more! Unfortunately, under the new management (after Dara Khosrowshahi left) Expedia is fast turning into another boring corporation. This used to be a place where people had fun at work and enjoyed themselves. Right now it's a lonely place where people are hiding behind their headphones like at so many other... companies. Mark Orkestrom seems to be a promotional CEO and even his laughter seems rehearsed. Personally, I don't trust much of what he says. A lot of the inspirational leaders like Aman Bhutani have been leaving in droves and have been replaced with careerists who try their best to make people work harder and harder. This leaves less time to work smart, be creative and come up with new ideas. The company has been on a path to centralisation and unification which actively discourages trying new things and forces everyone to use the same tools and methodologies. On top of this you have the long term Expedia problems with company cult-like culture, active promotion of certain social and political views and constant re-organisations. The turnover is extremely high, to the point that there is not much stability at all. Getting a promotion is very difficult when your manager changes every year, sometimes even twice a year. Last but not least benefits have been cut, for example the health care provider was replaced with one offering less benefits and encouragement for healthier lifestyle. Loyal employees are not really rewarded for sticking with the company. The 3 extra days leave people used to get after 5 years of loyal service have been scrapped. Personally I got a promotion without any salary increase at all. As a result a lot of loyal employees have been packing their bags in the last year or two. No wonder the company is no longer anywhere near the best places to work in the UK on Glassdoor ,a list it used to top. Even worse, I feel that with the current management team Expedia as a place to work is heading only one way - down!

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    Advice to Management

    Go back to Expedia's roots as a creative and entertaining place to work. Get rid of the workaholics, especially among management that ruin the work environment. Encourage working smart instead of working hard.

    Expedia Group2019-09-03
  9. "Great people and admirable company ethics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia Group full-time for more than 8 years

    Pros

    Flexible working. Global business. Great salary opportunities.

    Cons

    A global business so you need to be flexible about having calls in the morning or evenings.

    Expedia Group2019-08-31
  10. Helpful (1)

    "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Expedia Group full-time for more than a year

    Pros

    Great life-work balance. Flexible hours and possibility to work from home

    Cons

    Too many tools and unclarity around responsibilities and expectations

    Expedia Group2019-09-10
Found 265 reviews