Expedia Reviews | Glassdoor.co.uk

Expedia Reviews

Updated 17 July 2018
205 reviews

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3.9
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Expedia President and CEO Mark Okerstrom
Mark Okerstrom
17 Ratings

205 Employee Reviews

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Pros
Cons
  • "Work life balance can be tricky" (in 99 reviews)

  • "Limited support from upper management" (in 51 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analytics Manager in London, England
    Current Employee - Analytics Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    Great culture, good perks, very good work/life balance

    Cons

    Main London office showing its age in some floors


  2. "Poor management, great colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Islington, England
    Former Employee - Anonymous Employee in Islington, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Expedia full-time (Less than a year)

    Pros

    - Great colleagues: fun and smart people (mostly)
    - Great location (Angel, London)
    - Good coffee (well, decent)
    - Good work atmosphere (thanks to said colleagues)

    Cons

    - Poor management: numbers before humans (when managers are actually IN the office)
    - Poor work/life balance
    - Poor indoor climate (too hot or too cold, always)
    - Poor training (chaotic, random)
    - Poor perks

    Advice to Management

    Be more present - and human. Just like your fine employees.

  3. Helpful (2)

    "3.5 out of 5"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in London, England
    Current Employee - Finance Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 3 years)

    Pros

    Nice work environment, especially if you have come from a stuffy 9-6 organisation.

    Cons

    Lots of changes 4 VPs in less than 4 years, more corporate than it used to be.


  4. Helpful (9)

    "Stay away from Data"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Specialist in London, England
    Current Employee - Data Specialist in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    Good vibe from bigger Expedia brand and basic benefits

    Cons

    Working in EPS Data Intelligence team... Managers get recognition for your work (you will have to work so much) and concentre only on building their own brand for the ceo to notice them. Nobody checks and monitors these managers

    Advice to Management

    Ariane, people are treated so badly. It is time to review the working practices of the senior managers and stop enabling bullying


  5. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Destination Associate in London, England
    Current Employee - Destination Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (Less than a year)

    Pros

    The company culture is really good. You always feel included in the teams and Expedia gives the opportunity to anyone who shows attitude and willing to do the best.
    Totally recommendable, good pay and benefits.

    Cons

    Nothing I could think of.


  6. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England
    Current Employee - Software Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (Less than a year)

    Pros

    Continuous innovation
    Learning workshops
    Good payment
    Relaxed & friendly environment

    Cons

    Jobs seem to be a bit static, career growth should be faster

    Advice to Management

    Clear growth schemas and better $ incentives could entice competitiveness


  7. Helpful (14)

    "Not the best place to progress in your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Services Manager in London, England
    Former Employee - Technical Services Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Expedia full-time (More than 3 years)

    Pros

    Relaxed environment, most people are able to work from home from time to time. You get travel discounts as part of your benefits. You get to travel depending on the team/department you work.

    Cons

    Working with the a CTO who enjoys making inappropriate comments towards women and also men, encouraging bullyish culture and fosters tension between other departments or people he doesn't like.
    There is no career progression unless you are friends with some people in management.

    Advice to Management

    Ariane, so many talented people are unhappy or leaving the company. It is time to review working practices of your subordinates.

  8. Helpful (8)

    "Little career progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in London, England
    Current Employee - Product Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    A relatively comfortable environment with lots of great people, being a part of a growing B2B brand and a bigger Expedia brand. There is a good selection of benefits but it is limited to an allowance. You might get a chance to travel to US or UK offices.

    Cons

    Working in a small hierarchical department. There are not many people in the product department but lots of hierarchical layers (leadership teams, team leads, sub-team managers, etc.) each with their own communication channel. Expect to do a lot of admin and operational work (lots of powerpoint ) and be told about it last minute on a regular basis. The teams operate in silos. Each team lead implements their own processes and culture which can be very different from the brand's expectations. There is no continuous investment in growing people and little interest from the management in your career. Most of the employees quietly do their job and plan to move on. Promotions happen quietly and without any explanation to the rest of the team. Some top managers of bigger teams compete with each other for influence.

    Advice to Management

    I hope we can move on from the old-fashioned hierarchical way of management on all levels. Please choose managers wisely who are interested in all employees, acknowledge their team's wins and can solve problems (going beyond positive talks). You should have a way of checking what is actually happening in the team. The managers should be accountable for the well being of their subordinates


  9. Helpful (1)

    "Nice company, great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in London, England
    Former Employee - Manager in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Expedia full-time (More than a year)

    Pros

    Great Benefits ,Nice people, Positive Mentality.
    Refreshing

    Cons

    There was a slight reluctancy to listen to the base


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Manchester, England
    Current Employee - Area Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 3 years)

    Pros

    The culture of Expedia is fantastic. The company is really invested in the success and development of it’s employees.

    Cons

    Very fast paced company which may unsettle some people


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