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Expedia Reviews

Updated 22 February 2018
197 reviews

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UK - All CitiesFull-timePart-time

4.0
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Expedia President and CEO Mark Okerstrom
Mark Okerstrom
12 Ratings

197 Employee Reviews

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Pros
Cons
  • Little bit problem for work life balance if you are keen to learn new things you have to give more times to office (in 92 reviews)

  • Limited support from upper management (in 50 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great people, culture, ethos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in London, England
    Current Employee - Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 10 years)

    Pros

    Changing scope of business, lots of opportunities to grow/develop skills
    Inclusive, collaborative ethos

    Cons

    Technology in terms of systems/tools can sometimes lag behind the need

    Advice to Management

    Continue with the open communication, love the focus on inclusion. Continue to innovate. We need more speed!


  2. "Sr Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Approves of CEO

    I have been working at Expedia full-time (More than 8 years)

    Pros

    Great growth trajectory and excellent leadership

    Cons

    Very US-centric but growing on an international basis


  3. Helpful (4)

    "Unprofessional environment, lack of knowledge and integrity with disrespectful colleagues and management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GSO-HSD in London, England
    Current Employee - GSO-HSD in London, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Expedia full-time (Less than a year)

    Pros

    Great for getting more IT knowledge

    Cons

    Lack of knowledge and integrity, GSO-HSD has bad teamwork and management, the staff is underpaid for their work and expected to work not paid additional hours.

    Communication is really poor and teams are full of frustrated people who are obviously sick of the work they are doing including management.
    Have very poor management, with lack of management skills and people skills. Management are not suitable and not up to the role they are assigned to.

    Advice to Management

    The advise to the management is to educate themselves better in order to be up to the role, the office is not a kindergarten, and people are not toys, they need better skills and maturity to be able to perform better.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Work Life Balance is a priority"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in London, England
    Current Employee - Data Analyst in London, England
    Approves of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    good work-life balance, fair parental leave benefits

    Cons

    there are huge differences in the quality of work being done in different teams


  6. "Fast, fun and honest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    Open and honest people all the way from the top down to front line. Great place to realise your own potential - so many opportunities to move around, try new things or change your career if you want to.

    Cons

    Sometimes multiple teams work on the same things, which can be a bit frustrating

    Advice to Management

    Set clear expectations, encourage teams to connect across silos - and do it yourself too


  7. "Market Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Associate in London, England
    Current Employee - Market Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    Dynamic company where it is very easy to grow and develop your career.

    Cons

    None in the time I have spent here versus previous companies.

    Advice to Management

    Benefits might need a review as they have been quite static for the last 2 years


  8. Helpful (2)

    "All depends on the department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Expedia full-time (More than 3 years)

    Pros

    Laid back atmosphere, lots of social events, some good benefits, international environment. Angel Building is a great office. (Angel Square is awful. Two different worlds).

    Cons

    Difficulty in growing in your career or to move to different teams.
    All depends on the department you are in. Avoid GSO - it has nothing to do with the rest of Expedia. The way it works is very old style. Lots of control, no career prospective, very structured. Management has no clue.

    Advice to Management

    If you wonder why Expedia dropped from number 1 place to work to in the UK to the 14th position, have a closer look at :
    - Some of your departments have nothing to do with Expedia culture
    - Your HR
    - Angel Square office

    I have worked in 2 different departments. One was great. very in line with Expedia culture. I loved it.
    he other is GSO, which is a different world. Stuff is underpaid for very high targets, the work is over controlled, lots of micromanagement, no career growth.
    You encourage people to move teams, but your HR department is ridiculous. Lots of mistakes in job description, feedback are all the same. There is also the feeling that there is an age discrimination. You prefer to get external candidate under 30, rather than an internal one in their 30s.
    Angel Square building is not comparable to Angel Building. Some basic stuff like the toilets need to be improved.
    I would give Expedia a good review and would recommend to a friend.
    I give GSO a negative review and would never recommend a friend to work there


  9. "Great culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (Less than a year)

    Pros

    Great culture, benefits and opportunity! I get flexibility to suit my lifestyle but also a great office environment.

    Cons

    Nothing yet- quite a few internal systems but easy to use.


  10. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in London, England
    Current Employee - Product Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 5 years)

    Pros

    Flexible Working
    Work life balance actually is a thing
    Smart people
    Very little politics
    Massively collaborative environment

    Cons

    Still many key decisions are driven out of the US, internally the company touts being Global and the importance of being globally distributed, and yet approval always seems to have to come out of Seattle HQ, which across 3 global regions slows the business down

    Advice to Management

    Make global mean global from a decision making process as well as a point of sale perspective.


  11. "Induction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Manager in London, England
    Current Employee - Communications Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (Less than a year)

    Pros

    Have just started at Expedia and have to say that the interview/induction was one of the friendliest and most pleasant that I've ever experienced.

    Cons

    As a new starter, I'm currently only four weeks into the job so I am yet to experience any.

    Advice to Management

    I would say to continue doing the great job. It's extremely welcoming for newbies to join.


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