Expedia Group Reviews | Glassdoor.co.uk

Expedia Group Reviews

Updated 4 Dec 2019

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4.0
79%
Recommend to a Friend
80%
Approve of CEO
Expedia Group CEO Mark Okerstrom
Mark Okerstrom
65 Ratings
  1. "Great work environment, flexibility and growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia Group full-time for more than 5 years

    Pros

    -Fast paced environment -Cares about employees -A lot of growth opportunities across many countries -Good work-life balance

    Cons

    -Decisions take longer to make with many stakeholders involved -No formal career progression/development planning. -Fast organisational changes can create uncertainty, particularly for individuals who struggle to adapt to change

    Expedia Group2019-07-18
  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Experience in London, England
    Recommends

    I worked at Expedia Group full-time for more than 5 years

    Pros

    Great culture, good opportunities for development

    Cons

    None that I can think of

    Expedia Group2019-07-12
  3. "One year, zero problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Desk Analyst in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Expedia Group full-time for more than a year

    Pros

    I found all the managers, especially mine, really friendly and open minded.

    Cons

    Maybe not the best company where you can build your career quickly

    Advice to Management

    I spent a great time at Expedia

    Expedia Group2019-07-05
  4. "Great work life balance but be prepared for micromanagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Market Associate in London, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Expedia Group full-time for more than a year

    Pros

    Excellent work/life balance - work from home and international offices Young and vibrant team Good salary package

    Cons

    Micromanagement Disconnected senior management/directors Unrealistic targets Too many systems/tools

    Expedia Group2019-06-18
  5. Helpful (3)

    "All the negative reviews are true"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Account Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Expedia Group full-time for more than 3 years

    Pros

    it is not hard to not do too much at work...

    Cons

    All the negative reviews are true. In EPS the data is bad, team are competing against each other, no team work, no investment in systems & technology ... The management team at director level is really not great... and the office politics is terrible. Recruiting people takes months and the turnover is huge... EPS ends up paying people to keep them happy and to keep them in their jobs rather than letting go the... poor performers and enforcing a sense of ownership/accountability to drive performance.

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    Advice to Management

    Hold people accountable. Don't pay to keep people happy...

    Expedia Group2019-07-13
  6. Helpful (3)

    "Company stuck in the past."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - EPS Product Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Expedia Group full-time for more than 5 years

    Pros

    Flexibility, work life, people, location (good restaurants), social.

    Cons

    A company lacking in maturity and still operating as a start-up. A lack of leadership and vision across the entire company creates silo behaviour and actions which are misaligned from division to division. This feeds individual goals and targets across the many brands and offices of Expedia and you get the impression this is done whimsically. There are no long term strategies or opportunities and teams are presented... with false promises that never materialise and in the event, individuals end up leaving.The HR department is the worst I’ve experienced and role fulfilment takes months to progress. In addition, the HR department acts like a legal entity within Expedia and I have witnessed countless internal investigations of staff members accused wrongly of breaking company policies based on US culture rules from the nineties.

    Show More
    Expedia Group2019-07-08
  7. "Great Career Progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Expedia Group full-time for more than a year

    Pros

    Expedia Group work on some exciting projects in the travel industry and the career progression is excellent.

    Cons

    The pay is less than nearby companies, but the benefits are great.

    Expedia Group2019-05-31
  8. "Good work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Expedia Group full-time for more than 5 years

    Pros

    smart, positive, motivated people fast paced company fun and informal

    Cons

    HR don't listen, the recent benefits change in London was terrible and complaints fell on deaf ears. Benefits not always equal too. If you've been here longer you get more holiday

    Expedia Group2019-05-23
  9. Helpful (9)

    "Follow the leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Market Manager in Manchester, England
    Doesn't Recommend
    Negative Outlook

    I worked at Expedia Group full-time for more than a year

    Pros

    Salary good, perks travel and allowances

    Cons

    No ambition innovation or conviction and always in the shadow of Booking.com Bonus / commission structure is arbitrary

    Advice to Management

    Fine if you want to cruise along getting paid well for min effort but little opportunity to use your skills and talents to make a difference Too many hidden agendas and politics in the workplace, to challenge processes and make a difference you risk being singled out and made to feel uncomfortable Listen to your teams and take action not just when there’s a company survey. Your face has to fit within the... organisation. Too many are focussed on building their brand within Expedia and not on the job they are there to do. React quicker to market trends and shifts and innovate And for gods sake employ leaders in management roles, not self righteous arseholes

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    Expedia Group2019-06-05
  10. Helpful (14)

    "Game of thrones"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia Group full-time

    Pros

    - Work travel to Europe and US - Work from home from time to time - Get some travel discounts on internal sites - "Happy Corporate" culture (e.g. talks about firm's financial success, corporate positivity teams and activities )

    Cons

    Working in the EPS product team is like Game of Thrones show where - Senior product leadership and People managers have been managing each other out, fighting for power and fostering tension between teams all this time - Nepotismo. For normal people there's no career ladder to climb when the top rung is openly reserved for people with certain background. The more you resemble your manager, the better -... Numerous re-orgs and moves of the internal teams are widely practised

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    Advice to Management

    They seem nice, but don't buy it. It gets real Game of Thrones around here. The Game of Thrones show is fun to watch, but in real (work) life, London and Seattle have plenty of other opportunites.

    Expedia Group2019-03-19
Found 281 reviews