Experian Employee Reviews about "benefit"
88% would recommend to a friend
(1079 total reviews)

Brian Cassin
93% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization." (in 229 reviews)
- "It represents many extra hours that based con labor chilean regulations were never paid and salaries are very low for SSC teams." (in 120 reviews)
- "Many managers have now not seen their teams face to face or met new starters for over 5 years." (in 98 reviews)
Found 1,079 of over 6K reviews
Updated 6 Dec 2023
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Reviews about "benefit"
Return to all Reviews- 3.010 Mar 2015Anonymous EmployeeCurrent Employee
Pros
Benefits are great and they are flexible with most non-call center employees. If you work in the call center you will need to make the commute into the office everyday other positions have the flexibility to work from home.
Cons
They continue to outsource jobs to other countries. Not sure if it’s to become a more “global” company or to save on salary costs.
- 3.09 Oct 2018SalesCurrent Employee, more than 3 yearsMelbourne
Pros
Culture within business unit is great but not universal. Benefits are ok and they are trying their best to make it a fun place to work with multiple events Sales training And processes are good Get to work with a number verticals Products are generally best in breed
Cons
No recognition of patch differences or growth within Little analysis done by managers other than running deals spread Mgt can be spread thin leaving little support Aggressive delivery by line managers at times Process upon process upon process Onboarding has gotten better but traditionally there has been little support No career development paths Changing of goalposts on a yearly basis Hit miss recognition for tenure, or achievement
1 - 4.012 Apr 2023Anonymous EmployeeCurrent Employee, more than 3 years
Pros
I feel valued and taken care off as an individual. Appreciate the well thought financial decisions the company continues to make to ensure our stability.
Cons
I don't understand why we are not allowed to 'work from anywhere', when other companies in the country allow it and are so successful doing so. It would be a great benefit and another way to align with the market in terms of work-life balance opportunities.
Experian Response8mo
Thanks for the review. Great to hear that after 4+ years it sounds like you're enjoying your Experian journey. With regards to your comments regarding 'work from anywhere' this does unfortunately have practical limitations. We do offer high levels of flexibility but they're not limitless. At Experian although you can choose to work anywhere within the country where your role is based you are unable to work from overseas. This is to avoid issues regarding rights to work, personal and corporate taxation liabilities/complications, employment law etc. Occasionally and if eligible it is possible to work for designated periods of time from an alternative country Experian office or entity, in agreement with Human Resources and your manager.
- 5.024 May 2021Anonymous EmployeeCurrent Employee, more than 3 yearsMumbai
Pros
1. Lots of opportunities to move within teams to learn new skill sets and grow 2. Great inclusive work force that prides itself on diversity 3. Good market repute in the segment of financial services 4. People first approach. The additional benefits and support that the company has provided its employees during the pandemic is un-paralleled.
Cons
Steep learning curve for most roles.
2Experian Response3y
Thank you so much for the review. Fantastic to hear that you're enjoying your Experian journey, #LoveWhereYouWork. I genuinely believe our amazing people and culture is our biggest asset. I also hear you on the learning curve feedback. Many individuals when they join us need to learn/upskill on our products, solutions and domains and there's certainly no shortage of cool things to learn at Experian. TA Director APac
- 4.030 Apr 2021DeveloperCurrent Employee, less than 1 yearLondon, England
Pros
- Very good range of benefits that you can easily choose to opt in or opt out from - Fully remote role
Cons
Ways of working need improvement and business stakeholders need to understand to follow process
1Experian Response3y
Thank you for taking the time to leave a review. We are pleased that you enjoyed the benefits and remote working. Your feedback is appreciated and shared with the business. Please do feel free to share any more information with us confidentially by contacting AccessHR@experian.com. - Employer Brand Manager
- 3.01 Nov 2015Anonymous EmployeeFormer EmployeeEmea
Pros
Access to a variety of data sources, scores and insights. Potentially to lots of opportunities to help Telcos reap the benefits of their own data. Great technical people and pretty advanced tools.
Cons
Poor top management. Extremely top-down driven mentality with a very hierarchical mindset. Middle management barely able to surface with good ideas.
- 4.010 Nov 2023L&D SpecialistCurrent Employee, more than 10 yearsNottingham, England
Pros
Great people - I've worked at Experian for years and its the people that have really kept me here Great benefits - including flexible working, generous pension contributions, discounts and annual bonus.
Cons
Complex - Experian is a complex company to get your head around. It can be quite daunting at times. New starters in particular could find it quite challenging, depending where they begin their journey. Forever changing - This could also be considered a pro, Every day (or so it feels like), something changes. If you don't like change, perhaps this company isn't for you. If you're willing to accept change, or perhaps thrive on it, then Experian could be for you. Basic salary - Although the benefits are good, the basic salary is lower than you might expect.
Experian Response3w
I agree the people really are at the heart of what makes this company a great place to work. Thank you for your balanced review, we appreciate you taking the time to leave a review.
- 4.027 Sept 2016Anonymous EmployeeCurrent Employee, more than 5 yearsCosta Mesa, CA
Pros
Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization. Experian definitely has a great company culture and allows the people to empower themselves. Experian also have a competitive and comparable benefits plans that is highly advantageous to the market.
Cons
I wish Experian would adopt paid leave absences. Even 4-6 weeks would benefit our employees.
2 - 5.024 Jan 2020Scrum MasterCurrent Employee, less than 1 yearSan Jose, San Jose
Pros
Flexibility on schedule. Great benefits (monetary and non-monetary).
Cons
Depending on your manager or your position there is no clear career path.
2 - 1.025 Feb 2018Anonymous EmployeeCurrent Employee
Pros
Most of the people you work with are great. Vacation package is very competitive. 401K and health benefits are not bad but are far from world-class. Maternity leave benefits are very generous.
Cons
The company has gone through years and years of restructurings, acquisitions, and dispositions. In every given year, there are parts of the organic business that are not performing so the company is constantly disposing and acquiring new companies, continuously offshoring positions, and laying off people in various departments. Due to strategic missteps by upper management over the last 10 years, Experian has been lagging behind competitors in innovation and revenue growth. The acquisition/disposition/offshore strategy can only go so far to mask management's incompetence.