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Experian

Engaged Employer

Experian

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Experian Employee Reviews about "benefit"

4.4

88% would recommend to a friend

(1079 total reviews)

Chief Executive Officer Brian Cassin

Brian Cassin

93% approve of CEO

Ratings by category

4.5

Diversity and Inclusion

4.4

Culture and Values

4.3

Work/Life Balance

4.2

Career Opportunities

4.2

Compensation and Benefits

4.1

Senior Management

Ratings distribution

5 stars

40%

4 stars

27%

3 stars

16%

2 stars

10%

1 star

7%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Good Comp and Benefits(in 437 reviews)
  • "Great people that celebrate success and give back to the community.(in 387 reviews)
  • "Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization.(in 229 reviews)
  • "Very flexible and good work/life balance(in 212 reviews)
  • "Great colleagues to work.(in 126 reviews)
Cons
  • "Poor management and lack of empathy(in 157 reviews)
  • "It represents many extra hours that based con labor chilean regulations were never paid and salaries are very low for SSC teams.(in 120 reviews)
  • "Many managers have now not seen their teams face to face or met new starters for over 5 years.(in 98 reviews)
  • "Many layoffs over the past 2 years due to poor executive management(in 64 reviews)
  • "Senior management does not have the skill set to effectively run group.(in 49 reviews)
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Found 1,079 of over 6K reviews

Updated 6 Dec 2023

Reviews about "benefit"

Return to all Reviews
1079
    1. 3.0
      10 Mar 2015
      Anonymous Employee
      Current Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are great and they are flexible with most non-call center employees. If you work in the call center you will need to make the commute into the office everyday other positions have the flexibility to work from home.

      Cons

      They continue to outsource jobs to other countries. Not sure if it’s to become a more “global” company or to save on salary costs.

      1. 3.0
        9 Oct 2018
        Sales
        Current Employee, more than 3 years
        Melbourne
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Culture within business unit is great but not universal. Benefits are ok and they are trying their best to make it a fun place to work with multiple events Sales training And processes are good Get to work with a number verticals Products are generally best in breed

        Cons

        No recognition of patch differences or growth within Little analysis done by managers other than running deals spread Mgt can be spread thin leaving little support Aggressive delivery by line managers at times Process upon process upon process Onboarding has gotten better but traditionally there has been little support No career development paths Changing of goalposts on a yearly basis Hit miss recognition for tenure, or achievement

        1
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        1. 4.0
          12 Apr 2023
          Anonymous Employee
          Current Employee, more than 3 years
          Recommend
          CEO Approval
          Business Outlook

          Pros

          I feel valued and taken care off as an individual. Appreciate the well thought financial decisions the company continues to make to ensure our stability.

          Cons

          I don't understand why we are not allowed to 'work from anywhere', when other companies in the country allow it and are so successful doing so. It would be a great benefit and another way to align with the market in terms of work-life balance opportunities.

          Thanks for the review. Great to hear that after 4+ years it sounds like you're enjoying your Experian journey. With regards to your comments regarding 'work from anywhere' this does unfortunately have practical limitations. We do offer high levels of flexibility but they're not limitless. At Experian although you can choose to work anywhere within the country where your role is based you are unable to work from overseas. This is to avoid issues regarding rights to work, personal and corporate taxation liabilities/complications, employment law etc. Occasionally and if eligible it is possible to work for designated periods of time from an alternative country Experian office or entity, in agreement with Human Resources and your manager.

          1. 5.0
            24 May 2021
            Anonymous Employee
            Current Employee, more than 3 years
            Mumbai
            Recommend
            CEO Approval
            Business Outlook

            Pros

            1. Lots of opportunities to move within teams to learn new skill sets and grow 2. Great inclusive work force that prides itself on diversity 3. Good market repute in the segment of financial services 4. People first approach. The additional benefits and support that the company has provided its employees during the pandemic is un-paralleled.

            Cons

            Steep learning curve for most roles.

            2

            Thank you so much for the review. Fantastic to hear that you're enjoying your Experian journey, #LoveWhereYouWork. I genuinely believe our amazing people and culture is our biggest asset. I also hear you on the learning curve feedback. Many individuals when they join us need to learn/upskill on our products, solutions and domains and there's certainly no shortage of cool things to learn at Experian. TA Director APac

            1. 4.0
              30 Apr 2021
              Developer
              Current Employee, less than 1 year
              London, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              - Very good range of benefits that you can easily choose to opt in or opt out from - Fully remote role

              Cons

              Ways of working need improvement and business stakeholders need to understand to follow process

              1

              Thank you for taking the time to leave a review. We are pleased that you enjoyed the benefits and remote working. Your feedback is appreciated and shared with the business. Please do feel free to share any more information with us confidentially by contacting AccessHR@experian.com. - Employer Brand Manager

              1. 3.0
                1 Nov 2015
                Anonymous Employee
                Former Employee
                Emea
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Access to a variety of data sources, scores and insights. Potentially to lots of opportunities to help Telcos reap the benefits of their own data. Great technical people and pretty advanced tools.

                Cons

                Poor top management. Extremely top-down driven mentality with a very hierarchical mindset. Middle management barely able to surface with good ideas.

                1. 4.0
                  10 Nov 2023
                  L&D Specialist
                  Current Employee, more than 10 years
                  Nottingham, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Great people - I've worked at Experian for years and its the people that have really kept me here Great benefits - including flexible working, generous pension contributions, discounts and annual bonus.

                  Cons

                  Complex - Experian is a complex company to get your head around. It can be quite daunting at times. New starters in particular could find it quite challenging, depending where they begin their journey. Forever changing - This could also be considered a pro, Every day (or so it feels like), something changes. If you don't like change, perhaps this company isn't for you. If you're willing to accept change, or perhaps thrive on it, then Experian could be for you. Basic salary - Although the benefits are good, the basic salary is lower than you might expect.

                  I agree the people really are at the heart of what makes this company a great place to work. Thank you for your balanced review, we appreciate you taking the time to leave a review.

                  1. 4.0
                    27 Sept 2016
                    Anonymous Employee
                    Current Employee, more than 5 years
                    Costa Mesa, CA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization. Experian definitely has a great company culture and allows the people to empower themselves. Experian also have a competitive and comparable benefits plans that is highly advantageous to the market.

                    Cons

                    I wish Experian would adopt paid leave absences. Even 4-6 weeks would benefit our employees.

                    2
                    1. 5.0
                      24 Jan 2020
                      Scrum Master
                      Current Employee, less than 1 year
                      San Jose, San Jose
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Flexibility on schedule. Great benefits (monetary and non-monetary).

                      Cons

                      Depending on your manager or your position there is no clear career path.

                      2
                      1. 1.0
                        25 Feb 2018
                        Anonymous Employee
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Most of the people you work with are great. Vacation package is very competitive. 401K and health benefits are not bad but are far from world-class. Maternity leave benefits are very generous.

                        Cons

                        The company has gone through years and years of restructurings, acquisitions, and dispositions. In every given year, there are parts of the organic business that are not performing so the company is constantly disposing and acquiring new companies, continuously offshoring positions, and laying off people in various departments. Due to strategic missteps by upper management over the last 10 years, Experian has been lagging behind competitors in innovation and revenue growth. The acquisition/disposition/offshore strategy can only go so far to mask management's incompetence.

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