Experian Employee Reviews about "culture"
88% would recommend to a friend
(839 total reviews)
93% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Good Comp and Benefits" (in 437 reviews)
- "Great people that celebrate success and give back to the community." (in 387 reviews)
- "Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization." (in 229 reviews)
- "Very flexible and good work/life balance" (in 212 reviews)
- "Great colleagues to work." (in 126 reviews)
- "Poor management and lack of empathy" (in 157 reviews)
- "It represents many extra hours that based con labor chilean regulations were never paid and salaries are very low for SSC teams." (in 120 reviews)
- "Many managers have now not seen their teams face to face or met new starters for over 5 years." (in 98 reviews)
- "Many layoffs over the past 2 years due to poor executive management" (in 64 reviews)
- "Senior management does not have the skill set to effectively run group." (in 49 reviews)
Found 839 of over 6K reviews
Updated 6 Dec 2023
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Reviews about "culture"Return to all Reviews
- 4.012 Nov 2020Scrum MasterCurrent Contractor, more than 1 yearCosta Mesa, CA
The teams and people are wonderful at Experian. It's a casual environment yet everyone is hard working. The company goes to great lengths to celebrate those who work there and foster an inclusive company culture. They don't make the contractors feel excluded.
Management says they are agile but are more of a hybrid with waterfall. To be successful you must be willing to do both as Management does not seem to like agile in the teams I work with.1
- 5.019 Apr 2018Senior Account ExecutiveCurrent Employee, more than 10 yearsDetroit, MI
The flexibility and work culture provide a great working atmosphere to drive results and continued enjoyment on the job. It is a great organization to work for.
Career advancement opportunities are in short supply and the organization has a tendency to look externally prior to promoting within.3
- 5.013 Mar 2023ManagerCurrent Employee, more than 8 yearsCyberjaya
Hybrid mode working culture allow the employees to work based on availability and indeed increase the productivity and work quality. Full support in finance professional studies and membership fees to help the team to gain more competitivity in the market.
No major to be noted. That's the reason i'm still will Experian!
- 4.01 Jul 2013Anonymous EmployeeCurrent Employee, more than 8 years
Experian has a generous vacation package. Some Business Units have a dynamic and start up culture and they match 401ks contributions to a point. There is potential for good career growth.
Employee contributions to our Health Plan is not insignificant and the plans are so-so. Employees can't carry vacation over, (use it or stop accruing). Weak managers can derail an employees experience at Experian. Management development is weak and the quality of managers varies wildly across the company.
- 5.09 Aug 2023MarketingCurrent Employee, more than 5 yearsLondon, England
- Brilliant people across all layers of the organisation who care both about each other and doing a great job - Real balance between a culture that is caring and respectful, but also being surrounded by people and goals that stretch and challenge you - Great flexibility and respect for work life balance - people work hard, but trusted to do it your way. Hybrid working strikes a good balance between creating a fun office culture and allowing people choice and flexibility. Management open-minded and responsive to individual circumstances and requests around the way you want to work - Exciting growth ambitions - Senior leadership approachable and structure doesn’t feel political or hierarchical - Good internal mobility opportunities - lots of internal promotion, and potential to move between departments / teams
- Salaries are decent but not exceptional in line with some competitors - Maternity policy good (6 months FP) but paternity less strong at 6 weeksExperian Response4mo
Thank you for taking the time to leave us a review and for giving us 5 stars! It's great to see you can appreciate the great colleagues we have here at Experian. We work really hard to offer flexibility and excellent work-life balance, so we're thrilled to see you can appreciate that. We will take all your feedback into consideration and pass it to the relevant teams in order to drive further improvements. Thanks again for leaving a review.
- 4.027 Sept 2016Anonymous EmployeeCurrent Employee, more than 5 yearsCosta Mesa, CA
Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization. Experian definitely has a great company culture and allows the people to empower themselves. Experian also have a competitive and comparable benefits plans that is highly advantageous to the market.
I wish Experian would adopt paid leave absences. Even 4-6 weeks would benefit our employees.2
- 3.028 May 2020Functional RoleFormer Employee, more than 3 yearsLondon, England
The company has some good benefits and nice office environment
Overall culture is going down hill and politics and behind the scene games are getting worse. Too much division and politics between regions4Experian Response4y
Thank you for taking the time to leave your feedback. We are glad that you enjoyed our benefits and office environment during your time with us. Our priority is ensuring that our people-first culture is continually improving to provide the best possible experience for every employee. We’re sorry to hear that this was not your experience. As a global company, we do our best to come together as One Experian to collaborate and innovate but we know that progress is a continual process that we will continue to work towards. Thank you again for your feedback as we truly translate these comments into our actions. -Senior HR Representative
- 5.029 Apr 2022VP SalesCurrent Employee
Great people to work with and a culture of performance that rewards hard work with results.
Layers of management can slow decisions in the field. Would be better to empower front line managers.1
- 2.030 Oct 2018Principal ArchitectCurrent Employee, more than 3 yearsLondon, England
A big well known company A lot of smart people A fairly easy going culture (assuming you aren't in one of the outsource locations) Stock benefits are pretty good if you can do the time There are some exciting projects and business units
They doggedly only pay average market rates Experian grows by acquisition, acquired companies tend to be dissolved (often with total loss of staff within three years) Small redundancy waves are fairly common (especially on roles that can be centralised/outsourced e.g. IT, Sales, HR etc...) Experian IT Services is one of the worse internal IT functions I have ever seen: They have some appalling security practices (some tightened up post Equifax but many not) They actively hold the business back through their own lack of expertise (e.g. old tech, poor packaging of cloud services that limits features and use of industry standards) Experian personnel in outsourced locations are heavily overworked The company touts agile processes but they are often in name only They use Stack Rank for yearly reviews. It is a bad (and discredited) system that leads to resentment.1
- 5.018 Aug 2017Anonymous EmployeeCurrent Employee
Experian continuously invests in its employees, products, and brand. I've worked with dozens of colleagues within the company and all have been great to work with. The culture of this company is absolutely fantastic and is easily the best company I've ever worked for.
New product launches can sometimes be challenging but I think that's a common problem in large companies.1